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Licensed user of Photoshop 4.0 Can I get Photoshop CS upgrade?

 
 
Alberich
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      01-13-2004, 01:16 AM
Here's a simple question. I am a licensed user of Photoshop 4.0 for
Windows. Remember that version? Anyway, I wanted to know if I can
upgrade to Photoshop CS from Photoshop 4.0. If the answer is yes, then
I'll get it. If the answer is no...I won't bleed my wallet and credit
card to get the full version. I'll start investigating alternatives like
Paint Shop Pro. Putting up with activation is one thing...but being
forced to buy the full version is an entirely different issue.
 
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LifeIsGood
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      01-13-2004, 01:36 AM
Call ADOBE


"Alberich" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed). ..
> Here's a simple question. I am a licensed user of Photoshop 4.0 for
> Windows. Remember that version? Anyway, I wanted to know if I can
> upgrade to Photoshop CS from Photoshop 4.0. If the answer is yes, then
> I'll get it. If the answer is no...I won't bleed my wallet and credit
> card to get the full version. I'll start investigating alternatives like
> Paint Shop Pro. Putting up with activation is one thing...but being
> forced to buy the full version is an entirely different issue.



 
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Mike Richmann
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      01-13-2004, 08:16 AM
Alberich wrote:
>
> Here's a simple question. I am a licensed user of Photoshop 4.0 for
> Windows. Remember that version? Anyway, I wanted to know if I can
> upgrade to Photoshop CS from Photoshop 4.0. If the answer is yes, then
> I'll get it. If the answer is no...I won't bleed my wallet and credit
> card to get the full version. I'll start investigating alternatives like
> Paint Shop Pro. Putting up with activation is one thing...but being
> forced to buy the full version is an entirely different issue.


Yes, you can use the upgrade if you own 4.0. But you'll need to call
Adobe at (800) 685-3658 (not the number given in the readme file) to
complete the activation process. Whether Adobe's programmers screwed up
and created an installer incapable of reading program serial numbers
prior to V5.0 or whether they intended to originally restrict the
upgrade to 5.0 owners and up and changed their minds is unknown. Either
way, as the tech explained on the phone, they need to run you through a
couple of command line prompts with the installer to feed it the correct
code. So they said. I'd already borrowed a friend's V6.0 CD-ROM and
used it as the "check" for the installer so I didn't get to actually run
through the entire process myself. But querying the tech gave me the
scenario as described above.

Your mileage may vary, etc. but this was hot off the presses this very
morning.
---
Mike
 
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Alberich
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      01-13-2004, 03:42 PM
In article <(E-Mail Removed)>, (E-Mail Removed)
says...
> Alberich wrote:
> >
> > Here's a simple question. I am a licensed user of Photoshop 4.0 for
> > Windows. Remember that version? Anyway, I wanted to know if I can
> > upgrade to Photoshop CS from Photoshop 4.0. If the answer is yes, then
> > I'll get it. If the answer is no...I won't bleed my wallet and credit
> > card to get the full version. I'll start investigating alternatives like
> > Paint Shop Pro. Putting up with activation is one thing...but being
> > forced to buy the full version is an entirely different issue.

>
> Yes, you can use the upgrade if you own 4.0. But you'll need to call
> Adobe at (800) 685-3658 (not the number given in the readme file) to
> complete the activation process. Whether Adobe's programmers screwed up
> and created an installer incapable of reading program serial numbers
> prior to V5.0 or whether they intended to originally restrict the
> upgrade to 5.0 owners and up and changed their minds is unknown. Either
> way, as the tech explained on the phone, they need to run you through a
> couple of command line prompts with the installer to feed it the correct
> code. So they said. I'd already borrowed a friend's V6.0 CD-ROM and
> used it as the "check" for the installer so I didn't get to actually run
> through the entire process myself. But querying the tech gave me the
> scenario as described above.
>
> Your mileage may vary, etc. but this was hot off the presses this very
> morning.
> ---
> Mike
>

Sounds like Adobe screwed it up. I'm not getting the upgrade. I'll stick
with my legally purchased copy of Adobe Photoshop 4.0 thank you very
much. I'm very disappointed to hear this. Either Adobe fixes their own
upgrade license issues or I'm not getting their upgrade at all. If
they've messed up their own license upgrade options on their own
software...I don't think Adobe is for the customers anymore. I'm going
to take a look at alternatives out there. So I'd have to be a licensed
user of Version 6.0? Forget it.
 
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DSphotog
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      01-13-2004, 05:32 PM
You did not read the previous post correctly or you are simply trolling.

Call Adobe at the number given and they will walk you thru the upgrade
process. Minor inconvenience IMHO.

Hope this helps,
D
"Alberich" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed). ..
> In article <(E-Mail Removed)>, (E-Mail Removed)
> says...
> > Alberich wrote:
> > >
> > > Here's a simple question. I am a licensed user of Photoshop 4.0 for
> > > Windows. Remember that version? Anyway, I wanted to know if I can
> > > upgrade to Photoshop CS from Photoshop 4.0. If the answer is yes, then
> > > I'll get it. If the answer is no...I won't bleed my wallet and credit
> > > card to get the full version. I'll start investigating alternatives

like
> > > Paint Shop Pro. Putting up with activation is one thing...but being
> > > forced to buy the full version is an entirely different issue.

> >
> > Yes, you can use the upgrade if you own 4.0. But you'll need to call
> > Adobe at (800) 685-3658 (not the number given in the readme file) to
> > complete the activation process. Whether Adobe's programmers screwed up
> > and created an installer incapable of reading program serial numbers
> > prior to V5.0 or whether they intended to originally restrict the
> > upgrade to 5.0 owners and up and changed their minds is unknown. Either
> > way, as the tech explained on the phone, they need to run you through a
> > couple of command line prompts with the installer to feed it the correct
> > code. So they said. I'd already borrowed a friend's V6.0 CD-ROM and
> > used it as the "check" for the installer so I didn't get to actually run
> > through the entire process myself. But querying the tech gave me the
> > scenario as described above.
> >
> > Your mileage may vary, etc. but this was hot off the presses this very
> > morning.
> > ---
> > Mike
> >

> Sounds like Adobe screwed it up. I'm not getting the upgrade. I'll stick
> with my legally purchased copy of Adobe Photoshop 4.0 thank you very
> much. I'm very disappointed to hear this. Either Adobe fixes their own
> upgrade license issues or I'm not getting their upgrade at all. If
> they've messed up their own license upgrade options on their own
> software...I don't think Adobe is for the customers anymore. I'm going
> to take a look at alternatives out there. So I'd have to be a licensed
> user of Version 6.0? Forget it.



 
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Mike Richmann
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      01-13-2004, 11:12 PM
Alberich wrote:
>
> In article <(E-Mail Removed)>, (E-Mail Removed)
> says...
> > Alberich wrote:
> > >
> > > Here's a simple question. I am a licensed user of Photoshop 4.0 for
> > > Windows. Remember that version? Anyway, I wanted to know if I can
> > > upgrade to Photoshop CS from Photoshop 4.0. If the answer is yes, then
> > > I'll get it. If the answer is no...I won't bleed my wallet and credit
> > > card to get the full version. I'll start investigating alternatives like
> > > Paint Shop Pro. Putting up with activation is one thing...but being
> > > forced to buy the full version is an entirely different issue.

> >
> > Yes, you can use the upgrade if you own 4.0. But you'll need to call
> > Adobe at (800) 685-3658 (not the number given in the readme file) to
> > complete the activation process. Whether Adobe's programmers screwed up
> > and created an installer incapable of reading program serial numbers
> > prior to V5.0 or whether they intended to originally restrict the
> > upgrade to 5.0 owners and up and changed their minds is unknown. Either
> > way, as the tech explained on the phone, they need to run you through a
> > couple of command line prompts with the installer to feed it the correct
> > code. So they said. I'd already borrowed a friend's V6.0 CD-ROM and
> > used it as the "check" for the installer so I didn't get to actually run
> > through the entire process myself. But querying the tech gave me the
> > scenario as described above.
> >
> > Your mileage may vary, etc. but this was hot off the presses this very
> > morning.
> > ---
> > Mike
> >

> Sounds like Adobe screwed it up. I'm not getting the upgrade. I'll stick
> with my legally purchased copy of Adobe Photoshop 4.0 thank you very
> much. I'm very disappointed to hear this. Either Adobe fixes their own
> upgrade license issues or I'm not getting their upgrade at all. If
> they've messed up their own license upgrade options on their own
> software...I don't think Adobe is for the customers anymore. I'm going
> to take a look at alternatives out there. So I'd have to be a licensed
> user of Version 6.0? Forget it.



I'd recommend rereading what I wrote. The first two sentences are key
and they're pretty clear...
---
Mike
 
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