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Gary B wrote:
> My Canon SD400 gave me a warning that the battery was running out, and
> began to suck the lens back in. I pressed the on/off button while the
> lens was moving and it stopped the lens and turned the camera back on.
> I realized my error and pressed the button again to turn it off. As
> the lens was sucking back in for the second time, the battery
> completely ran out.
>
> After charging the battery, the camera is almost non-operational.
> When you turn it on in the picture or movie mode, the LCD lights up
> with "Canon" then the camera beeps six times and shuts off.
>
> I contacted Canon and they want me to send the camera back to them
> (It's under warranty). Anybody have any advice or suggestions I could
> try before I do this?
>
> Note: I've tried every combination of buttons, holding buttons down
> while I turn it off and on, using a fully charged battery, trying a
> different card or no card at all, lightly twisting, pushing, and
> pulling the lens. Nothing has worked.

Send it in. The design of the lens extension mechanism prevents the
user from doing anything but damage in trying to move the lens into
position. I think that the camera looses information about where,
exactly, the lens is in its traverse when it looses power and has no way
to recover.

Q

Thanks for the link to the repair instructions. I surely wouldn't try it,
but it's really interesting how it's done! I had an Ixus 400 that twice had
the E18 message: I sent the camera to Canon-approved repair (each time to a
different one), and they repaired it for nothing (in Germany).