Canon EOS Digital Rebel suddenly all black!?

Discussion in 'Canon' started by Tim Smith, Apr 21, 2008.

  1. Tim Smith

    Tim Smith Guest

    Howdy. I'm not a camera guy (a digital point and shoot is about my
    normal limit of semi-competence, so a digital SLR holds many mysteries
    for me), but am trying to make simple use of a Canon EOS Digital Rebel,
    model DS6041, for a project. We need to take some time-lapse photos,
    and are using this camera, hooked up to AC power, and a computer running
    Canon's Remote Capture software. I put the camera in full manual mode,
    turned off the autofocus switch on the lens, and manually focused it,
    and set the aperture and exposure with the Remote Capture software, and
    took pictures with that until I found an aperture and exposure that were
    good. I then ran a test over a weekend, one frame every 3 minutes.

    The test ran fine.

    We then set it to one frame every 2 minutes, set to do enough frames to
    cover a week, started it on a Monday, and checked it throughout the
    week. It ran like a champ. Over the weekend, however, something went
    wrong. All the images started coming out solid black. Somewhere over
    the weekend, Remote Capture crashed. I don't know if these two events
    are related.

    Anyway, the camera now only seems to shoot black images. If I power it
    down, disconnect it from the computer, power it up, and take a shot
    manually, it is black. The preview LCD comes on, showing the black
    image, for the 4 seconds or so that it normally shows a preview, and the
    image gets written to the CF card (since I'm not hooked to the
    computer). I can go into the "review images on the card" mode and see
    my black images there.

    Basically, everything seems normal. Except the images are now coming
    out black. There's no error messages.

    I did the "reset all camera settings" command to make sure that someone
    hadn't fiddled with the camera and put it in a weird mode. Still all
    black. Doesn't matter if it is in manual mode, or one of the automatic
    modes, or if it is using flash or not. All black.

    The building air conditioning is off on the weekend, but we had a record
    cold weekend. 30 degrees F colder than the previous weekend (the one
    when I ran the successful test). So, I don't think there is much chance
    that the camera overheated and damaged itself.

    Anyone have any ideas as to what might be wrong here?

    --
    --Tim Smith
     
    Tim Smith, Apr 21, 2008
    #1
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  2. Tim Smith

    RichA Guest

    On Apr 21, 3:18 pm, Tim Smith <> wrote:
    > Howdy. I'm not a camera guy (a digital point and shoot is about my
    > normal limit of semi-competence, so a digital SLR holds many mysteries
    > for me), but am trying to make simple use of a Canon EOS Digital Rebel,
    > model DS6041, for a project. We need to take some time-lapse photos,
    > and are using this camera, hooked up to AC power, and a computer running
    > Canon's Remote Capture software. I put the camera in full manual mode,
    > turned off the autofocus switch on the lens, and manually focused it,
    > and set the aperture and exposure with the Remote Capture software, and
    > took pictures with that until I found an aperture and exposure that were
    > good. I then ran a test over a weekend, one frame every 3 minutes.
    >
    > The test ran fine.
    >
    > We then set it to one frame every 2 minutes, set to do enough frames to
    > cover a week, started it on a Monday, and checked it throughout the
    > week. It ran like a champ. Over the weekend, however, something went
    > wrong. All the images started coming out solid black. Somewhere over
    > the weekend, Remote Capture crashed. I don't know if these two events
    > are related.
    >
    > Anyway, the camera now only seems to shoot black images. If I power it
    > down, disconnect it from the computer, power it up, and take a shot
    > manually, it is black. The preview LCD comes on, showing the black
    > image, for the 4 seconds or so that it normally shows a preview, and the
    > image gets written to the CF card (since I'm not hooked to the
    > computer). I can go into the "review images on the card" mode and see
    > my black images there.
    >
    > Basically, everything seems normal. Except the images are now coming
    > out black. There's no error messages.
    >
    > I did the "reset all camera settings" command to make sure that someone
    > hadn't fiddled with the camera and put it in a weird mode. Still all
    > black. Doesn't matter if it is in manual mode, or one of the automatic
    > modes, or if it is using flash or not. All black.


    Sounds like the shutter failed. Not unusual with that brand. Also,
    for something unatended like this, I'd make sure the whole thing was
    connected to a UPS of some kind.
     
    RichA, Apr 21, 2008
    #2
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  3. Tim Smith

    Robert Coe Guest

    On Mon, 21 Apr 2008 12:35:45 -0700 (PDT), RichA <> wrote:
    : On Apr 21, 3:18 pm, Tim Smith <> wrote:
    : > Howdy. I'm not a camera guy (a digital point and shoot is about my
    : > normal limit of semi-competence, so a digital SLR holds many mysteries
    : > for me), but am trying to make simple use of a Canon EOS Digital Rebel,
    : > model DS6041, for a project. We need to take some time-lapse photos,
    : > and are using this camera, hooked up to AC power, and a computer running
    : > Canon's Remote Capture software. I put the camera in full manual mode,
    : > turned off the autofocus switch on the lens, and manually focused it,
    : > and set the aperture and exposure with the Remote Capture software, and
    : > took pictures with that until I found an aperture and exposure that were
    : > good. I then ran a test over a weekend, one frame every 3 minutes.
    : >
    : > The test ran fine.
    : >
    : > We then set it to one frame every 2 minutes, set to do enough frames to
    : > cover a week, started it on a Monday, and checked it throughout the
    : > week. It ran like a champ. Over the weekend, however, something went
    : > wrong. All the images started coming out solid black. Somewhere over
    : > the weekend, Remote Capture crashed. I don't know if these two events
    : > are related.
    : >
    : > Anyway, the camera now only seems to shoot black images. If I power it
    : > down, disconnect it from the computer, power it up, and take a shot
    : > manually, it is black. The preview LCD comes on, showing the black
    : > image, for the 4 seconds or so that it normally shows a preview, and the
    : > image gets written to the CF card (since I'm not hooked to the
    : > computer). I can go into the "review images on the card" mode and see
    : > my black images there.
    : >
    : > Basically, everything seems normal. Except the images are now coming
    : > out black. There's no error messages.
    : >
    : > I did the "reset all camera settings" command to make sure that someone
    : > hadn't fiddled with the camera and put it in a weird mode. Still all
    : > black. Doesn't matter if it is in manual mode, or one of the automatic
    : > modes, or if it is using flash or not. All black.
    :
    : Sounds like the shutter failed. Not unusual with that brand. Also,
    : for something unatended like this, I'd make sure the whole thing was
    : connected to a UPS of some kind.

    Another possibility is that the mirror is stuck down. You should be able to
    test for that by setting a slow shutter speed and watching to see if the
    viewfinder goes dark when you fire the shutter.

    Bob
     
    Robert Coe, Apr 21, 2008
    #3
  4. Tim Smith

    Robert Coe Guest

    On Mon, 21 Apr 2008 12:35:45 -0700 (PDT), RichA <> wrote:
    : On Apr 21, 3:18 pm, Tim Smith <> wrote:
    : > Howdy. I'm not a camera guy (a digital point and shoot is about my
    : > normal limit of semi-competence, so a digital SLR holds many mysteries
    : > for me), but am trying to make simple use of a Canon EOS Digital Rebel,
    : > model DS6041, for a project. We need to take some time-lapse photos,
    : > and are using this camera, hooked up to AC power, and a computer running
    : > Canon's Remote Capture software. I put the camera in full manual mode,
    : > turned off the autofocus switch on the lens, and manually focused it,
    : > and set the aperture and exposure with the Remote Capture software, and
    : > took pictures with that until I found an aperture and exposure that were
    : > good. I then ran a test over a weekend, one frame every 3 minutes.
    : >
    : > The test ran fine.
    : >
    : > We then set it to one frame every 2 minutes, set to do enough frames to
    : > cover a week, started it on a Monday, and checked it throughout the
    : > week. It ran like a champ. Over the weekend, however, something went
    : > wrong. All the images started coming out solid black. Somewhere over
    : > the weekend, Remote Capture crashed. I don't know if these two events
    : > are related.
    : >
    : > Anyway, the camera now only seems to shoot black images. If I power it
    : > down, disconnect it from the computer, power it up, and take a shot
    : > manually, it is black. The preview LCD comes on, showing the black
    : > image, for the 4 seconds or so that it normally shows a preview, and the
    : > image gets written to the CF card (since I'm not hooked to the
    : > computer). I can go into the "review images on the card" mode and see
    : > my black images there.
    : >
    : > Basically, everything seems normal. Except the images are now coming
    : > out black. There's no error messages.
    : >
    : > I did the "reset all camera settings" command to make sure that someone
    : > hadn't fiddled with the camera and put it in a weird mode. Still all
    : > black. Doesn't matter if it is in manual mode, or one of the automatic
    : > modes, or if it is using flash or not. All black.
    :
    : Sounds like the shutter failed. Not unusual with that brand. Also,
    : for something unatended like this, I'd make sure the whole thing was
    : connected to a UPS of some kind.

    BTW, ignore the "Not unusual with that brand," which is absurd. Rich is a
    ritual Canon basher, and his editorial pronouncements on such matters aren't
    worth a crap.

    Bob
     
    Robert Coe, Apr 21, 2008
    #4
  5. Tim Smith

    Chris Savage Guest

    On 2008-04-21, Tim Smith <> wrote:
    >
    > Howdy. I'm not a camera guy (a digital point and shoot is about my
    > Canon's Remote Capture software. I put the camera in full manual mode,
    > turned off the autofocus switch on the lens, and manually focused it,
    > and set the aperture and exposure with the Remote Capture software, and
    > took pictures with that until I found an aperture and exposure that were
    > good.

    [...]
    > Anyway, the camera now only seems to shoot black images. If I power it
    > down, disconnect it from the computer, power it up, and take a shot
    > manually, it is black.

    [...]
    > I did the "reset all camera settings" command to make sure that someone
    > hadn't fiddled with the camera and put it in a weird mode. Still all
    > black. Doesn't matter if it is in manual mode, or one of the automatic
    > modes, or if it is using flash or not. All black.


    That doesn't sound good. The auto modes should be fairly fool-proof.
    Sounds like a hardware failure ... especially given that a Rebel/300D is
    going to be several years old and...

    >
    > The building air conditioning is off on the weekend, but we had a record
    > cold weekend. 30 degrees F colder than the previous weekend (the one
    > when I ran the successful test). So, I don't think there is much chance
    > that the camera overheated and damaged itself.


    .... cold is just as harmful as heat.

    >
    > Anyone have any ideas as to what might be wrong here?


    It's dead, Tim.

    --
    Chris Savage Kiss me. Or would you rather live in a
    Gateshead, UK land where the soap won't lather?
    - Billy Bragg
     
    Chris Savage, Apr 21, 2008
    #5
  6. Tim Smith

    Doug Jewell Guest

    Tim Smith wrote:
    > Howdy. I'm not a camera guy (a digital point and shoot is about my
    > normal limit of semi-competence, so a digital SLR holds many mysteries
    > for me), but am trying to make simple use of a Canon EOS Digital Rebel,
    > model DS6041, for a project. We need to take some time-lapse photos,
    > and are using this camera, hooked up to AC power, and a computer running
    > Canon's Remote Capture software. I put the camera in full manual mode,
    > turned off the autofocus switch on the lens, and manually focused it,
    > and set the aperture and exposure with the Remote Capture software, and
    > took pictures with that until I found an aperture and exposure that were
    > good. I then ran a test over a weekend, one frame every 3 minutes.
    >
    > The test ran fine.
    >
    > We then set it to one frame every 2 minutes, set to do enough frames to
    > cover a week, started it on a Monday, and checked it throughout the
    > week. It ran like a champ. Over the weekend, however, something went
    > wrong. All the images started coming out solid black. Somewhere over
    > the weekend, Remote Capture crashed. I don't know if these two events
    > are related.
    >
    > Anyway, the camera now only seems to shoot black images. If I power it
    > down, disconnect it from the computer, power it up, and take a shot
    > manually, it is black. The preview LCD comes on, showing the black
    > image, for the 4 seconds or so that it normally shows a preview, and the
    > image gets written to the CF card (since I'm not hooked to the
    > computer). I can go into the "review images on the card" mode and see
    > my black images there.
    >
    > Basically, everything seems normal. Except the images are now coming
    > out black. There's no error messages.
    >
    > I did the "reset all camera settings" command to make sure that someone
    > hadn't fiddled with the camera and put it in a weird mode. Still all
    > black. Doesn't matter if it is in manual mode, or one of the automatic
    > modes, or if it is using flash or not. All black.
    >
    > The building air conditioning is off on the weekend, but we had a record
    > cold weekend. 30 degrees F colder than the previous weekend (the one
    > when I ran the successful test). So, I don't think there is much chance
    > that the camera overheated and damaged itself.
    >
    > Anyone have any ideas as to what might be wrong here?
    >

    Haven't heard of that with EOS, but both my IXUS 70 and S2IS
    stopped taking photos and just produced all black. The
    preview on the screen was all black too, so I figured it had
    to be the sensor. Both of them, when they were sent to Canon
    for repair came back with "No Fault Found", and have both
    worked perfectly since they came back (about a year for the
    S2, about 3 months for the Ixus).
    Try firing the camera without lens to see if both the
    shutter and mirror are moving and you can see the sensor. If
    so, then it sounds like your sensor has died. I'm sure if
    you send it off to Canon for a warranty repair, it will come
    back "No Fault Found" and work perfectly.
     
    Doug Jewell, Apr 21, 2008
    #6
  7. Tim Smith

    nospam Guest

    In article <>, Robert Coe
    <> wrote:

    > BTW, ignore the "Not unusual with that brand," which is absurd. Rich is a
    > ritual Canon basher, and his editorial pronouncements on such matters aren't
    > worth a crap.


    don't you mean everything basher?
     
    nospam, Apr 21, 2008
    #7
  8. Tim Smith

    Yoshi Guest

    "Tim Smith" <> wrote in message
    news:-sjc.supernews.net...
    >
    > Howdy. I'm not a camera guy (a digital point and shoot is about my
    > normal limit of semi-competence, so a digital SLR holds many mysteries
    > for me), but am trying to make simple use of a Canon EOS Digital Rebel,
    > model DS6041, for a project. We need to take some time-lapse photos,
    > and are using this camera, hooked up to AC power, and a computer running
    > Canon's Remote Capture software. I put the camera in full manual mode,
    > turned off the autofocus switch on the lens, and manually focused it,
    > and set the aperture and exposure with the Remote Capture software, and
    > took pictures with that until I found an aperture and exposure that were
    > good. I then ran a test over a weekend, one frame every 3 minutes.
    >
    > The test ran fine.
    >
    > We then set it to one frame every 2 minutes, set to do enough frames to
    > cover a week, started it on a Monday, and checked it throughout the
    > week. It ran like a champ. Over the weekend, however, something went
    > wrong. All the images started coming out solid black. Somewhere over
    > the weekend, Remote Capture crashed. I don't know if these two events
    > are related.
    >
    > Anyway, the camera now only seems to shoot black images. If I power it
    > down, disconnect it from the computer, power it up, and take a shot
    > manually, it is black. The preview LCD comes on, showing the black
    > image, for the 4 seconds or so that it normally shows a preview, and the
    > image gets written to the CF card (since I'm not hooked to the
    > computer). I can go into the "review images on the card" mode and see
    > my black images there.
    >
    > Basically, everything seems normal. Except the images are now coming
    > out black. There's no error messages.
    >
    > I did the "reset all camera settings" command to make sure that someone
    > hadn't fiddled with the camera and put it in a weird mode. Still all
    > black. Doesn't matter if it is in manual mode, or one of the automatic
    > modes, or if it is using flash or not. All black.
    >
    > The building air conditioning is off on the weekend, but we had a record
    > cold weekend. 30 degrees F colder than the previous weekend (the one
    > when I ran the successful test). So, I don't think there is much chance
    > that the camera overheated and damaged itself.
    >
    > Anyone have any ideas as to what might be wrong here?
    >
    > --
    > --Tim Smith


    Canon is infamous for poor QC. A little homework before making your choice
    would have steered you toward a more reliable brand.

    Yoshi
     
    Yoshi, Apr 21, 2008
    #8
  9. It would be interesting to know how many pictures that camera has made over
    its life.

    Sounds like for the sessions being talked about between 4500 and 5500 photo's
    were taken. While this may number of photos is not be all that many for a
    new camera if this camera has been used in this fashion a number of times it
    could have a large number of exposures on the shutter and mirror.

    William Hathaway

    --
    Message posted via PhotoKB.com
    http://www.photokb.com/Uwe/Forums.aspx/photo-digital-slr/200804/1
     
    William Hathaway via PhotoKB.com, Apr 21, 2008
    #9
  10. Yoshi <> wrote:
    > "Tim Smith" <> wrote in message


    [snip a good many lines]

    > Canon is infamous for poor QC. A little homework before making your choice
    > would have steered you toward a more reliable brand.


    Yoshi is a well known Mario character. A little homework
    will show it doesn't know a camera from a turtle.

    See: http://en.wikipedia.org/wiki/Yoshi

    -Wolfgang
     
    Wolfgang Weisselberg, Apr 22, 2008
    #10
  11. Tim Smith

    Woody Guest

    If you shipped it without battery it probably cleared all the memory and did
    a factory boot. Try leaving the battery out for a few days and see if it
    cleares it. It has worked for me a couple times on digital camera hangs.

    "Doug Jewell" <> wrote in message
    news:480d069b$0$18454$...
    > Tim Smith wrote:
    >> Howdy. I'm not a camera guy (a digital point and shoot is about my
    >> normal limit of semi-competence, so a digital SLR holds many mysteries
    >> for me), but am trying to make simple use of a Canon EOS Digital Rebel,
    >> model DS6041, for a project. We need to take some time-lapse photos, and
    >> are using this camera, hooked up to AC power, and a computer running
    >> Canon's Remote Capture software. I put the camera in full manual mode,
    >> turned off the autofocus switch on the lens, and manually focused it, and
    >> set the aperture and exposure with the Remote Capture software, and took
    >> pictures with that until I found an aperture and exposure that were good.
    >> I then ran a test over a weekend, one frame every 3 minutes.
    >>
    >> The test ran fine.
    >>
    >> We then set it to one frame every 2 minutes, set to do enough frames to
    >> cover a week, started it on a Monday, and checked it throughout the week.
    >> It ran like a champ. Over the weekend, however, something went wrong.
    >> All the images started coming out solid black. Somewhere over the
    >> weekend, Remote Capture crashed. I don't know if these two events are
    >> related.
    >>
    >> Anyway, the camera now only seems to shoot black images. If I power it
    >> down, disconnect it from the computer, power it up, and take a shot
    >> manually, it is black. The preview LCD comes on, showing the black
    >> image, for the 4 seconds or so that it normally shows a preview, and the
    >> image gets written to the CF card (since I'm not hooked to the computer).
    >> I can go into the "review images on the card" mode and see my black
    >> images there.
    >>
    >> Basically, everything seems normal. Except the images are now coming out
    >> black. There's no error messages.
    >>
    >> I did the "reset all camera settings" command to make sure that someone
    >> hadn't fiddled with the camera and put it in a weird mode. Still all
    >> black. Doesn't matter if it is in manual mode, or one of the automatic
    >> modes, or if it is using flash or not. All black.
    >>
    >> The building air conditioning is off on the weekend, but we had a record
    >> cold weekend. 30 degrees F colder than the previous weekend (the one
    >> when I ran the successful test). So, I don't think there is much chance
    >> that the camera overheated and damaged itself.
    >>
    >> Anyone have any ideas as to what might be wrong here?
    >>

    > Haven't heard of that with EOS, but both my IXUS 70 and S2IS stopped
    > taking photos and just produced all black. The preview on the screen was
    > all black too, so I figured it had to be the sensor. Both of them, when
    > they were sent to Canon for repair came back with "No Fault Found", and
    > have both worked perfectly since they came back (about a year for the S2,
    > about 3 months for the Ixus).
    > Try firing the camera without lens to see if both the shutter and mirror
    > are moving and you can see the sensor. If so, then it sounds like your
    > sensor has died. I'm sure if you send it off to Canon for a warranty
    > repair, it will come back "No Fault Found" and work perfectly.
     
    Woody, Apr 22, 2008
    #11
  12. Tim Smith

    Tim Smith Guest

    Thanks for the info. It does seem to be the shutter. I can take the
    lens off and invoke the sensor cleaning function, which is supposed to
    flip the mirror up and open the shutter, to allow the sensor to be
    cleaned, and see the shutter is not open.

    It is not totally gone. It will occasionally take one or two pictures
    (and when it is in this brief happy mood, I also see the sensor when I
    try sensor cleaning mode), and then it goes back to the shutter being
    stuck.

    As for why I picked this camera, another department at work already had
    it. It was the cheapest camera they had (and so the easiest to get them
    to part with) for which I was able to find free software for time lapse
    photography. :)

    --
    --Tim Smith
     
    Tim Smith, Apr 22, 2008
    #12
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