8820 OneTouch Problem

Discussion in 'Scanners' started by Joe Law, Jul 29, 2003.

  1. Joe Law

    Joe Law Guest

    Has anyone here had much experience with the Visioneer 8820? This is my
    second one and with the same problem
    The first one was replaced under warranty and this one is about a year
    The problem is instead of clear scans ,now I get a shaded scan with what
    looks like a quilt or herringbone pattern over the picture or
    document.All the documents now instead of black and white have a light
    green shade to them with this pattern.
    I have uninstalled and made a clean install of the drivers and Paperport
    program but no change.
    This scanner was flawless for about 9 months and now this . Are they
    just cheap scanners and nothing else.
    Some suggestions please as to remedies or a good fairly cheap home
    scanner that works.
    Joe Law, Jul 29, 2003
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  2. Joe Law

    tomcas Guest

    tomcas, Jul 29, 2003
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