blank screen

Discussion in 'Photoshop' started by David, Oct 8, 2005.

  1. David

    David Guest

    Greetings,
    When I click on a PS file, the program opens, but I get a blank screen. I
    then have to go through File/Open and Browse for the file. I've removed the
    program and re-installed, but it still does this. Any ideas?

    Thanks.
     
    David, Oct 8, 2005
    #1
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  2. David

    edjh Guest

    What OS and version?
     
    edjh, Oct 8, 2005
    #2
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  3. David

    tacit Guest

    No clue. You did not tell us what kind of computer you have and what
    operating system you are using. Nor did you tell us what version of
    Photoshop are you using, or anything about your computer.
     
    tacit, Oct 8, 2005
    #3
  4. David

    Harry Limey Guest

    Try 'Open with' from the right click mouse function - I had this with
    another program (Excel I think) it's possibly a Windows XP thing!!
     
    Harry Limey, Oct 8, 2005
    #4
  5. David

    Mike Russell Guest

    Start by deleting your prefs. Hold down ctrl, alt, and shift while
    Photoshop is starting.
     
    Mike Russell, Oct 8, 2005
    #5
  6. David

    David Guest

    Sorry--
    I am running Windows XP and PS 7.0
    david
     
    David, Oct 9, 2005
    #6
  7. David

    David Guest

    Deleting prefs didn't work, neither did using the right mouse button and
    asking for PS. I still got the PS window with no picture.
    David
     
    David, Oct 9, 2005
    #7
  8. David

    KatWoman Guest

    MAKE SURE YOU HAVE THE 7.01 patch
     
    KatWoman, Oct 9, 2005
    #8
  9. David

    David Guest

    When I installed the patch, it couldn't find PS 7.0. It's definately there
    in my Program Files/Adobe/PS 7.0 folder.
    Thanks
    David
     
    David, Oct 10, 2005
    #9
  10. David

    tacit Guest

    Ah, it thinks you're using an illegal copy of Photoshop!

    The 7.0.1 patch contains a list of hacked and illegally distributed
    Photoshop serial numbers. If you are using a serial number on that list,
    the patch will not install. Because you are running Windows XP,
    Photoshop 7 will not work correctly without the patch.

    If you are using a legal, legitimate copy of Photoshop, call Adobe
    technical support. Give them your serial number and they'll be happy to
    help you.

    If you are using an illegal bootleg copy of Photoshop, well, that's what
    you get.
     
    tacit, Oct 10, 2005
    #10
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