Canon abandons loyal customers

Discussion in '35mm Cameras' started by Alan Justice, Jun 29, 2011.

  1. Alan Justice

    Alan Justice Guest

    I just found out that Canon will no longer repair many of my very expensive
    lenses etc. They are "out of service life." Includes 17-35 f/2.8 L, 28-70
    f/2.8 L, Extender 1.4x and 2.0x, 380 EX speedlight, and 15x45 IS binoculars.
    That's a total of about $4600 of equipment that they say is worthless. Most
    of my stuff I can still send to Canon, but they will all slowly fall off
    their list.

    Does Nikon do this to its customers?

    And can anyone suggest a place for repair of Canon products?
     
    Alan Justice, Jun 29, 2011
    #1
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  2. Alan Justice

    K W Hart Guest

    I've had Canon FX cameras and Canon FL-mount lenses repaired by various
    independent repair companies. Some of these lenses were very expensive when
    they were sold forty or fifty years ago, and the repairs were easy and
    reasonable in cost.
    OTOH, relatively few of my 450 Canon FX cameras or 700 Canon FL-mount lenses
    have even needed repair.
    A Google search should locate a good repair service. I'd recommend starting
    with KEH.
     
    K W Hart, Jun 29, 2011
    #2
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