Canon Easy phot print Software Problem

Discussion in 'Canon' started by Alan, Jul 3, 2005.

  1. Alan

    Alan Guest

    I just got the Canon ip4000 Printer. So far, the printer is great. It came
    with the above mentioned easy photo print software, but it doesn't work on
    my system. I When I try to start it, I get an error: Bjexprn has caused an
    error in OLE32.dll. Bjezprn will now close. I am running Windows ME. i tried
    downloading a letre version from Canon, but got the same results. Nothing on
    Canon's site and nothing useful from Google. IO can print just fine from
    Photoshop, etc., but I'd like to at least see if this app is useful. Anyone
    know a solution? Thanks.
    Alan, Jul 3, 2005
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  2. Alan

    Pete D Guest

    I don't have any help for you other than trying to get newer software, I
    would advise getting the software going if you can, it is not brilliant but
    is still quite good for basic small prints or proof sheets.
    Pete D, Jul 3, 2005
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  3. Alan

    Stacey Guest

    Try to do a restore of OLE32.DLL from the windows disk using SFC from the
    run/comand line. Could just be your OLE32.dll file is corrupted
    Stacey, Jul 3, 2005
  4. Alan

    Alan Guest

    I fixed it. In case anyone else runs into the problem, here's what I did:

    1. Uninstalled the program
    2. Rebooted.
    3. Disabled Norton Anti Virus (I suspect this was the culprit).
    4. Reinstalled.
    5. Ran the program. Worked great.
    6. Then to further confirm, rebooted.
    7. Ran the program again (with NAV running). Worked fine.

    Thanks to those who offered help.
    Alan, Jul 3, 2005
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