Canon Ixus 400 Vs. Kodak DX6440

Discussion in 'Kodak' started by JP, Nov 28, 2003.

  1. JP

    JP Guest

    Hi, i'm sure this has been asked many times before, but i'm looking into the
    digital camera world, and would appreciate some advice. I was looking at the
    above 2 cameras, but also the DX6340, but would like to hear people's
    opinions on these machines, as actual user feedback is often better than
    some other reviews.
    Thanks
    JP
     
    JP, Nov 28, 2003
    #1
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  2. JP

    Ron Baird Guest

    Hi JP,

    I have used the DX6340, in fact I am out this afternoon to buy one for a
    friend. I like the camera and for what it can do it is perfect. Actually,
    I had recommended the DX6440 as it has a few extra features that I think are
    worth it. But, the 6340 does a terrific job. I studied the camera as I
    keep one on hand at my desk, along with a few others, but find the 6340 the
    one I go back to often.

    If you decide to get one, let me know and I will be glad to share about it
    with you.

    Talk to you soon,

    Ron Baird
    Eastman Kodak Company
     
    Ron Baird, Dec 4, 2003
    #2
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  3. JP

    Ron Baird Guest

    Greetings Siddhartha,

    I have reviewed your experience, Siddhartha, and can appreciate your
    disappointment. But, I think you are confusing some of the options that are
    avalable to you. Since I do not have your information, cannot find you in
    our logs, I am glad to review what was offered to you. Since you reported
    an issue with your particular system, Siddhartha, the information or answer
    to your dilemma migh have worked. Not sure how you have your system
    configured, if you are at work and on a network, if you have firewall
    features in place, or may administrative issues or other I am not sure what
    we could do. The one thing I can assure you about is that we do want to
    help.

    Although I am in the US, I am glad to help you via our teams in the UK. Let
    me ask if you received any error codes during your installation of the
    software? If so what was the error reported. Kodak uses a 3 tier error
    code in EasyShare software to better diagnose the problem the user has
    experienced. It provides faster responses to issues like yours and allows
    Kodak software support to better assist with problems. The software is
    actually excellent and readily available via the Kodak website and will auto
    install for you. Relatively simple process. We also include the Kodak
    Updater that will update your system automatically behind the scene. So,
    there will be no need to dial into Kodak every time there is an upgrade.
    Rather, we deliver it to you when the transmission is complete.

    Even if you are on a dial up modem, it should not be too time consuming to
    download if you have a good connection and monitor the progress. Since this
    is not to your liking, I can help further if you want to supply me your
    personal information off line. I am quite confident I could have gotten
    EasyShare to run on your system.

    By the way, Kodak cameras use an industry standard transport protocol known
    as Picture transfer Protocol (PTP). To abstract the camera into the system
    as a hard drive, we use the Microsoft Installable File System (IFS) that
    allows us to present the camera as a drive. Note: The PTP is used by many
    camera manufactures. It gives the option to set the camera date and time
    every time it connects, which helps organize pictures by date. In addition,
    we can communicate with the camera to write data back to the camera itself,
    an advanced option for features to come.

    Also Note: The USB MASS Storage Device Classes (USB MSDC) transport protocol
    is also used in the industry, (not by Kodak) which makes the camera
    behave as a card reader. This protocol does not enable the communication
    flexibility needed by Kodak cameras.

    Talk to you soon, Siddhartha, glad to help you with questions you might have
    about Kodak in the future.

    Ron Baird
    Eastman Kodak Company
     
    Ron Baird, Dec 8, 2003
    #3
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