Canon LiDE 80

Discussion in 'Canon' started by Alan Sutton, Jan 15, 2004.

  1. Alan Sutton

    Alan Sutton Guest

    Does anyone have a problem with this scanner? The only way I can access it
    is if I go to windows administrator I run XP Pro. If I try to use the
    scanner on a normal start up there is no driver, any ideas? I have spoke to
    the Canon support line and they assure me the scanner should work
    fine......who are they kidding?

    Thanks in advance for any help

    Alan Sutton, Jan 15, 2004
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  2. Alan,

    I'm in exactly the same boat, same scanner, same operating system,
    same problem. My scanner is seen in dvice manager & a test scan from
    the properties box results in an OK message but the twain interface
    will not open for this scanner.

    I will say all the obvious things, you do have it connected directly
    to a usb port on your computer, not a hub or anything like that. You
    are using the supplied usb cable. It is properly inserted.

    Now something I can tell you is that regarding permissions and users
    etc, not that important. Just ensure you have administrator status
    and that is all that is required. I wondered over to my wifes PC and
    did another install as a user with administrator status (not "the
    administrator") and it went like a dream! Scanner fired up,
    recognised by all programs, scanned lovely.

    So you tell me! I think you should keep plugging away at Canon. If
    possible try to install on another machine just to see.
    Keith Gladding, Feb 6, 2004
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