Canon LiDE 80

Discussion in 'Canon' started by Alan Sutton, Jan 15, 2004.

  1. Alan Sutton

    Alan Sutton Guest

    Does anyone have a problem with this scanner? The only way I can access it
    is if I go to windows administrator I run XP Pro. If I try to use the
    scanner on a normal start up there is no driver, any ideas? I have spoke to
    the Canon support line and they assure me the scanner should work
    fine......who are they kidding?

    Thanks in advance for any help

    Alan

    www.fufs.ca
    www.lionssoccer.com
     
    Alan Sutton, Jan 15, 2004
    #1
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  2. Alan,

    I'm in exactly the same boat, same scanner, same operating system,
    same problem. My scanner is seen in dvice manager & a test scan from
    the properties box results in an OK message but the twain interface
    will not open for this scanner.

    I will say all the obvious things, you do have it connected directly
    to a usb port on your computer, not a hub or anything like that. You
    are using the supplied usb cable. It is properly inserted.

    Now something I can tell you is that regarding permissions and users
    etc, not that important. Just ensure you have administrator status
    and that is all that is required. I wondered over to my wifes PC and
    did another install as a user with administrator status (not "the
    administrator") and it went like a dream! Scanner fired up,
    recognised by all programs, scanned lovely.

    So you tell me! I think you should keep plugging away at Canon. If
    possible try to install on another machine just to see.
     
    Keith Gladding, Feb 6, 2004
    #2
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