Canon Lide50 Photoshop Elements Serial Number

Discussion in 'Canon' started by Bob Douglas, Oct 15, 2003.

  1. Bob Douglas

    Bob Douglas Guest

    Can anyone help?
    Have purchased a Canon Lide50 scanner which has Adobe Photoshop Elements
    bundled.
    The Supplied CD has part no FB6-5342.
    Software requires a Serial Number to install, but there is no sign of any
    such number anywhere in supplied packaging or documentation.
    Canon have referred me to the retailer and Adobe (very helpful of them!)
    Retailer is unlikely to help.
    Adobe do not have an email contact for support.
    Does anyone have the associated S/N?

    TIA

    Bob
     
    Bob Douglas, Oct 15, 2003
    #1
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  2. Bob Douglas

    Anonymous Guest

    Name of retailer?
     
    Anonymous, Oct 16, 2003
    #2
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  3. Bob Douglas

    Bob Douglas Guest

    Top Posted in return.

    Don't know where you're posting from, but I'm UK. Bought from Argos who are
    not a specialist, but general store, and if Canon themselves are being
    evasive I don't see much hope there.

    Clearly, the S/N should be on the CD sleeve, but isn't.

    I understand, from web search, that this is not peculiar to Canon.

    Bob

     
    Bob Douglas, Oct 17, 2003
    #3
  4. I really commiserate with the original poster. I've been in a similar
    situation myself but the manufacturer, Partition Magic, did send me a serial
    number that worked after asking me for proof of purchase which fortunately I
    could supply. I got the impression that the serial number was not the
    original but it did work. It's perhaps a bit too much like password hacking
    but I wonder if a few random numbers in the correct format might be tried:
    six groups of four digits separated by hyphens for Elements.

    Since I got into the situation because I do not keep CD sleeves, I always
    try to remember to write serial numbers on the discs with a felt-tip pen. If
    the serial number is on a sticker, I also transfer it to the front of any
    manual.
     
    James Silverton, Oct 17, 2003
    #4
  5. I just recently used PhotoShop Elements and noticed that the serial number
    was on the initial splash window. You can bring this up by Help--About
    Photoshop Elements.

    I hope this may be of some assistance.
     
    James Silverton, Oct 20, 2003
    #5
  6. Compare more closely and you'll see that the last 4 digits do not show.

    Mac
     
    Mac McDougald, Oct 20, 2003
    #6

  7. Thanks: the ultimate solution! I don't need it myself but the serial really
    is visible to Regedit as you said.

    Best wishes,

    Jim.
     
    James Silverton, Oct 20, 2003
    #7
  8. Bob Douglas

    Bob Douglas Guest

    The following post sent previously by myself does not appear to have
    arrived!

    Thanks to all who replied.

    None of the s/n received by email worked, but the replies are appreciated.

    I finally managed to contact Adobe, who sent a number on
    receipt of proof of purchase, and I was able to install.

    I am aware that the s/n is normally on the CD case or sleeve, but in this
    instance it wasn't, and I am aware of other such occurrences.

    Reading from the 'splash' screen or registry is fine once installed, but of
    course, in this case, I couldn't install!
    ( have used the registry in the past to get an s/n for an OEM version of
    Nero, in order to upgrade)

    Thanks to all (especially Adobe)

    Bob
     
    Bob Douglas, Oct 22, 2003
    #8
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