Canon PIXMA MX300

Discussion in 'Scanners' started by « Jeem », Nov 4, 2010.

  1. « Jeem »

    « Jeem » Guest

    I'm using a Canon MX300 under Windows XP SP3 and the scanner has
    stopped working. Canon tech support is useless. The problem is when I
    try to scan I get the following message:

    The scanner driver supported by this software is not installed.
    Install it and then retry.

    I've been using this printer/scanner for about 3 years on the same
    computer and it has worked fine until recently. It does print, but it
    will not scan. I tried uninstalling all the software and then
    reinstalling it from the CD that came with the printer. I get the same
    error message. I tried to update the drivers and get the same error
    message.

    Any suggestions would be greatly appreciated!

    Thank you.
     
    « Jeem », Nov 4, 2010
    #1

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  2. « Jeem »

    Gernot Hassenpflug Guest

    «> I'm using a Canon MX300 under Windows XP SP3 and the scanner has
    «> stopped working. Canon tech support is useless. The problem is
    «> when I try to scan I get the following message:

    «> The scanner driver supported by this software is not installed.
    «> Install it and then retry.

    «> I've been using this printer/scanner for about 3 years on the
    «> same computer and it has worked fine until recently. It does
    «> print, but it will not scan. I tried uninstalling all the
    «> software and then reinstalling it from the CD that came with the
    «> printer. I get the same error message. I tried to update the
    «> drivers and get the same error message.

    See my reply to your post in the other forum.
     
    Gernot Hassenpflug, Nov 8, 2010
    #2

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  3. « Jeem »

    Irwell Guest

    nzio, enzio screen
     
    Irwell, Jan 12, 2011
    #3

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