Colors going weird when edited images resized on web server

Discussion in 'Photoshop' started by Phil, Sep 18, 2006.

  1. Phil

    Phil Guest

    I have developed a website for a realty company which uploads images of
    properties for sale. When an image is uploaded, some java calls are
    made on the server, which resizes the image down to 300 pixels wide.

    Some of the time, my client will crop or otherwise edit files in Adobe
    Photoshop Album Starter Edition 3.0 before uploading them. Whenever an
    edited file is uploaded and resized by the server, the colors get
    totally screwed-up! It appears as though the colors may be inverted.

    I asked the client to send me one of the edited files via e-mail. It
    looked absolutely fine, but when I uploaded it, the colours went weird
    again. As a test, I took the same edited file, opened it in a graphic
    utility program (SnagIt), and saved it without making changes. When I
    uploaded that file, it was fine!

    Does anybody know what Photoshop Album Starter Edition might be doing?
    Are there any settings in the program that could avoid the problem?

    Any suggestions will be greatly appreciated.
     
    Phil, Sep 18, 2006
    #1
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  2. Phil

    tacit Guest

    It sounds like there are two possibilities:

    1. The files are CMYK, not RGB; or

    2. Photoshop is saving a color profile in the files, and the Java app
    does not understand how to deal with color profiles.

    Make absolutely sure that the files are RGB and are saved without
    profiles.
     
    tacit, Sep 18, 2006
    #2
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