Confusing problem

Discussion in 'Photoshop' started by Jackie W, Jul 2, 2003.

  1. Jackie W

    Jackie W Guest

    I created an image, with several layers, in Photoshop 6. I then
    transfered over to ImageReady 3 and created an animated gif. The gif
    appears fine in any program, except the one I created it for. In that
    program the background appears transparent, even though I've been very
    careful not to have any transparency in the image. I wrote the
    support staff and they said...

    "In the color palette of your gif, there are two same white color with
    different index, one of them is set as transparent, the other is not.
    But in the gif engine, all colors same as the transparent one will be
    rendered to transparent, no matter what the index is. So you can see
    previous frames because the new frame is drawed transparently over
    previous frames."

    I cannot find anywhere in Photoshop or ImageReady to check the color
    palette/index. I guess I'm not sure what the support staff means.
    How do I find this index to set my colors as non-transparent? (I have
    wrote the support staff back asking how and what they did, but haven't
    heard back as of yet.)

    I'm really hoping one of you knows what to do.

    Jackie W, Jul 2, 2003
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  2. Jackie W

    Mike Russell Guest

    One way to get rid of transparency is in ImageReady's Optimize palette.

    Expand the palette by clicking on the up/down arrow icon on the palette tab,
    and make sure
    "transparency" is not checked.

    If that doesn't do the trick, do a search for "transparency" in the help for


    Mike Russell
    Mike Russell, Jul 2, 2003
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  3. Jackie W

    Jackie W Guest


    Thanks a million! That was it! I didn't even know that particular
    menu was there. I guess I'd better get my book back out and read
    about some of the features, huh?

    Thanks again.
    Jackie W, Jul 3, 2003
  4. Jackie W

    Pose4Me PA Guest

    try using a pantone numeric designation for the color you desire?
    Pose4Me PA, Jul 30, 2003
  5. Jackie W

    edjh Guest

    Not sure what your question is or even if you have one. I'll take a
    guess and suggest you look at "Choosing custom colors (Photoshop)" in Help.
    edjh, Jul 30, 2003
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