CS4 raw not working since update.

Discussion in 'Photoshop' started by Rob, Nov 24, 2008.

  1. Rob

    Rob Guest

    From Bridge CS4 when I want to open up an image in Camera RAW I now get
    an error message.

    *Camera raw editing is not enabled.

    *Camera raw requires that a qualifying product has been launched at
    least once to enable this feature.

    This has been working OK up until I downloaded and installed the current
    camera raw update.

    In Bridge if I go to Camera Raw preferences I still get the same message

    Ps and bridge still work and I can open an image from Bridge to PS.

    How does one go about enabling camera raw again?


    Have been through the Adobe site for clues and tried them, but there
    also guesses.
    Rob, Nov 24, 2008
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  2. The most common reason for this problem is installing the raw converter
    in the wrong place. It is critical to follow the directions completely.
    And to remove the old version, renaming it doesn't work.

    John Passaneau
    John Passaneau, Nov 24, 2008
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  3. Rob

    Rob Guest

    It was an auto update and I have checked where it is -

    C:\Program Files\Common Files\Adobe\Plug-Ins\CS4\File Formats

    I have opened up all my CS4 products Fl, DW and PS

    Will now load up another copy of PS CS4 on the other PC and see what
    files were actually updated and copy the old files back over to this PC.

    Well this PC is in need of a clean install :)

    Rob, Nov 24, 2008
  4. Hi again:

    Well that is were it is supposed to be according to Adobe. But make sure
    the old version was removed. Again renaming doesn't work it has to be
    moved out of the Adobe file tree or deleted.

    Any more than that I'm out of my area of knowledge.

    Good Luck

    John Passaneau
    John Passaneau, Nov 25, 2008
  5. Rob

    Rob Guest

    Ended up doing an uninstall and having a look at what was left over
    folder wise and removing them, then reloading PS that fixed the problem.
    Did delete a couple of folders and when there was a problem restored
    them from the recycle bin.

    maybe CS4 is going to have as many glitches as CS3.

    Rob, Nov 26, 2008
  6. Rob

    KatWoman Guest

    I did not experience a single glitch in CS3
    with the exception of installing a required update to install Bridge which
    took 2 tries
    (using win xp sp3)
    KatWoman, Nov 26, 2008
  7. Rob

    Rob Guest

    Yep I had none really, or very minor in having something still running.

    Yet heaps of others came on major problems like "Licensing stopped working"

    Not sure why I'm using CS4 perhaps its some of the refinements which are
    usefully quicker. CS$ still isn't perfect tho and you can still achieve
    the same resultant "refinements" within CS3.

    Another problem with CS4 is the video card drivers which so many find
    they can't use the GPU. Adobe expect hardware manufactures to keep up.

    I'm now awaiting the first major update to correct problems.

    Rob, Nov 26, 2008
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