Digital Camera Repair, good and bad

Discussion in 'UK Photography' started by richard, Feb 16, 2005.

  1. richard

    richard Guest

    My daughter dropped her brand new Canon A400 Powershot camera,
    cracking the lcd display. I made the mistake of searching on the web
    for Canon Digital Camera Repairs. Top of the list was Camera Clinic,
    London. I chatted to them and was reassured that they knew what they
    were talking about and was resigned to the fact that the repair would
    cost about half the price of a new camera. Had to pay £45 for a quote.
    Quote came back at £150, more than what the camera cost! Asked them
    for the camera back, charged me another £10 to post it back!

    Looked at the camera myself, which is what I should have done in the
    first place, and checked out the Canon website, something else I
    should have done first. Got the name of an approved repairer,
    Colchester Camera Repairs. They were willing to supply the lcd screen
    as a spare part for £20 all in. Camera Clinic said it needed a new
    back light which it didn't. Also, Colchester Camera Repairs only
    charge a few quid to look at a camera.

    The part came in the post today, fitted it and all fine, all happy.

    So I cannot recommend CameraClinic of 26 North End Crescent
    London
    W14 8TD

    But can recommend Colchester Camera Repairs. 2 Barrack Street
    Colchester Essex CO1 2LJ. Tel: 01206 790009 Fax: 01206 799067. Web:
    www.camera-repair.co.uk.

    Their Ron Williams was everso helpful.
     
    richard, Feb 16, 2005
    #1
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  2. I was quoted over the phone 90GBP (by Kodak) for a repair to a Kodak
    CX6330 (sticking zoom mechanism) and you can get the equivalent model
    (CX7330) for that amount. There's obviously no future in getting digital
    cameras repaired.
    Bought an upgrade model (CX7430) from Pixmania.
    Regards Mike.
     
    Mike Cawood, HND BIT, Feb 17, 2005
    #2
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  3. richard

    Alex Butcher Guest

    OTOH, they did repair my DC215 free of charge, and out-of-warranty when
    the plastic battery compartment catch broke after falling off the sofa (in
    a case). I only phoned up to see if I could buy the part as a spare and
    they offered the repair.

    But in general, your point holds. It's been this way with computer gear
    for ages now.

    Mike.

    Best Regards,
    Alex.
     
    Alex Butcher, Feb 17, 2005
    #3
  4. richard

    Sweet Harbour

    Joined:
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    Location:
    Manchester
    The Lens Doctor

    I've had recent problems with a guy trading as The Lens Doctor. I had a couple of lenses cleaned which worked out well but I then sent him a 70-210 2.8 and that was 4 months ago. He can't get parts for the lens so I asked for the return but he just wont post it out. So I'm now going to trading standards and then to court. I don't know what it is with these guys I guess they just don't want to stay in business.
     
    Sweet Harbour, Jul 20, 2012
    #4
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