Downloading from a Nikon P5100?

Discussion in 'Nikon' started by Jonathan Sachs, Jan 7, 2010.

  1. Does anyone have suggestions on how to make this work?

    When I attach the camera to the computer, the camera appears to know
    that the computer is there; the LCD turns off and the power light
    flashes. The computer does not appear to know that the camera is
    there; there's no "new hardware" message and the camera doesn't appear
    as a disk.

    I found a troubleshooting guide on Nikon's web site, but it appears to
    be for an older camera. It talks about how to make sure the CF card is
    supported (the P5100 doesn't use CF) and it says to be sure the camera
    is in MSC USB mode, something I can't find on the camera's menu or in
    its manual.
     
    Jonathan Sachs, Jan 7, 2010
    #1
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  2. Jonathan Sachs

    ray Guest

    On Wed, 06 Jan 2010 20:18:16 -0800, Jonathan Sachs wrote:

    > Does anyone have suggestions on how to make this work?
    >
    > When I attach the camera to the computer, the camera appears to know
    > that the computer is there; the LCD turns off and the power light
    > flashes. The computer does not appear to know that the camera is there;
    > there's no "new hardware" message and the camera doesn't appear as a
    > disk.
    >
    > I found a troubleshooting guide on Nikon's web site, but it appears to
    > be for an older camera. It talks about how to make sure the CF card is
    > supported (the P5100 doesn't use CF) and it says to be sure the camera
    > is in MSC USB mode, something I can't find on the camera's menu or in
    > its manual.


    So get an inexpensive USB or firewire card reader. Using that will
    guarantee 'compatibility'. It will also save your batteries.
     
    ray, Jan 7, 2010
    #2
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  3. Jonathan Sachs <> wrote:
    >Does anyone have suggestions on how to make this work?
    >
    >When I attach the camera to the computer, the camera appears to know
    >that the computer is there; the LCD turns off and the power light
    >flashes. The computer does not appear to know that the camera is
    >there; there's no "new hardware" message and the camera doesn't appear
    >as a disk.
    >
    >I found a troubleshooting guide on Nikon's web site, but it appears to
    >be for an older camera. It talks about how to make sure the CF card is
    >supported (the P5100 doesn't use CF) and it says to be sure the camera
    >is in MSC USB mode, something I can't find on the camera's menu or in
    >its manual.


    This question comes up fairly frequently.
    Answer 1: get a memory card reader. They are cheap (from ~10$ US) and
    make life so much easier.
    Answer 2: if you insist on hooking up the camera directly to the
    computer via those awkward USB-cables, then make sure that the camera is
    set to "mass storage device" or "mass storage class" or "Universal Mass
    Storage" or whatever it is called in your camera (see
    http://en.wikipedia.org/wiki/USB_mass_storage_device_class)

    jue
     
    Jürgen Exner, Jan 7, 2010
    #3
  4. Jonathan Sachs

    nospam Guest

    In article <>, Jürgen Exner
    <> wrote:

    > Answer 1: get a memory card reader. They are cheap (from ~10$ US) and
    > make life so much easier.


    that's the best solution

    > Answer 2: if you insist on hooking up the camera directly to the
    > computer via those awkward USB-cables, then make sure that the camera is
    > set to "mass storage device" or "mass storage class" or "Universal Mass
    > Storage" or whatever it is called in your camera (see


    nikon has stopped offering mass storage mode, at least in their slrs,
    and probably other models too.
     
    nospam, Jan 7, 2010
    #4
  5. Jonathan Sachs

    Robert Coe Guest

    On 7 Jan 2010 04:22:27 GMT, ray <> wrote:
    : On Wed, 06 Jan 2010 20:18:16 -0800, Jonathan Sachs wrote:
    :
    : > Does anyone have suggestions on how to make this work?
    : >
    : > When I attach the camera to the computer, the camera appears to know
    : > that the computer is there; the LCD turns off and the power light
    : > flashes. The computer does not appear to know that the camera is there;
    : > there's no "new hardware" message and the camera doesn't appear as a
    : > disk.
    : >
    : > I found a troubleshooting guide on Nikon's web site, but it appears to
    : > be for an older camera. It talks about how to make sure the CF card is
    : > supported (the P5100 doesn't use CF) and it says to be sure the camera
    : > is in MSC USB mode, something I can't find on the camera's menu or in
    : > its manual.

    You don't say what computer and operating system you're using. Only fairly
    recent OSes support USB correctly, and some computers can be set in BIOS to
    handle USB devices peculiarly. Do other USB devices work as expected on that
    computer?

    : So get an inexpensive USB or firewire card reader. Using that will
    : guarantee 'compatibility'. It will also save your batteries.

    Good advice, but I never heard of an inexpensive firewire card reader. OTOH,
    unless you're a news photographer on deadline, USB is plenty fast. Just make
    sure you have enough cards that you don't have to do a download in the middle
    of a shoot.

    Bob
     
    Robert Coe, Jan 9, 2010
    #5
  6. I appreciate everyone's efforts to help, but so far, it's not helping.

    First, I have a card reader, and I have no trouble at all with it. Bit
    my wife sometimes uses the camera, she hates card readers, and I need
    to solve this problem to restore domestic tranquility.

    Also, I actually have a reason to want to use a cable myself: I
    sometimes have to transfer pictures at clients' sites, and a cable is
    a lot easier to carry around for very occasional use than a card
    reader is.

    Second, I have XP SP2, and I have installed the Nikon software, and it
    still doesn't work.

    Third, I've got the manual. I mentioned that in the OP.

    Fourth, as nospam mentioned, the instructions on Nikon's web site
    apparently are obsolete, and refer to an option that doesn't exist on
    my camera. (I'm rather disappointed in Nikon. They evidently put much
    less care into creating their web site than into creating their
    cameras.)

    Is there anything else I can try?
     
    Jonathan Sachs, Jan 9, 2010
    #6
  7. Jonathan Sachs

    Robert Coe Guest

    On Sat, 09 Jan 2010 07:55:41 -0800, Jonathan Sachs <> wrote:
    : I appreciate everyone's efforts to help, but so far, it's not helping.
    :
    : First, I have a card reader, and I have no trouble at all with it. Bit
    : my wife sometimes uses the camera, she hates card readers, and I need
    : to solve this problem to restore domestic tranquility.
    :
    : Also, I actually have a reason to want to use a cable myself: I
    : sometimes have to transfer pictures at clients' sites, and a cable is
    : a lot easier to carry around for very occasional use than a card
    : reader is.
    :
    : Second, I have XP SP2, and I have installed the Nikon software, and it
    : still doesn't work.
    :
    : Third, I've got the manual. I mentioned that in the OP.
    :
    : Fourth, as nospam mentioned, the instructions on Nikon's web site
    : apparently are obsolete, and refer to an option that doesn't exist on
    : my camera. (I'm rather disappointed in Nikon. They evidently put much
    : less care into creating their web site than into creating their
    : cameras.)
    :
    : Is there anything else I can try?

    I guess I'd at least try upgrading your XP system to SP3. It's been out long
    enough that it isn't entirely implausible for Nikon to assume that computers
    running their software have it.

    Bob
     
    Robert Coe, Jan 9, 2010
    #7
  8. Jonathan Sachs

    ray Guest

    On Sat, 09 Jan 2010 10:55:01 -0500, Robert Coe wrote:

    > On 7 Jan 2010 04:22:27 GMT, ray <> wrote: : On Wed, 06 Jan
    > 2010 20:18:16 -0800, Jonathan Sachs wrote: :
    > : > Does anyone have suggestions on how to make this work? : >
    > : > When I attach the camera to the computer, the camera appears to know
    > : > that the computer is there; the LCD turns off and the power light :
    > > flashes. The computer does not appear to know that the camera is

    > there; : > there's no "new hardware" message and the camera doesn't
    > appear as a : > disk.
    > : >
    > : > I found a troubleshooting guide on Nikon's web site, but it appears
    > to : > be for an older camera. It talks about how to make sure the CF
    > card is : > supported (the P5100 doesn't use CF) and it says to be sure
    > the camera : > is in MSC USB mode, something I can't find on the
    > camera's menu or in : > its manual.
    >
    > You don't say what computer and operating system you're using. Only
    > fairly recent OSes support USB correctly, and some computers can be set
    > in BIOS to handle USB devices peculiarly. Do other USB devices work as
    > expected on that computer?


    Well, thanks Robert, but I'm not the one with the problem. For the
    record, I run several Linux distributions and I don't have any problems
    copying files in from various cameras. And, yes, all the other USB
    devices work properly too.

    >
    > : So get an inexpensive USB or firewire card reader. Using that will :
    > guarantee 'compatibility'. It will also save your batteries.
    >
    > Good advice, but I never heard of an inexpensive firewire card reader.
    > OTOH, unless you're a news photographer on deadline, USB is plenty fast.
    > Just make sure you have enough cards that you don't have to do a
    > download in the middle of a shoot.
    >
    > Bob


    That could be read as "get an inexpensive USB card reader or get a
    firewire card reader" - some folks prefer the firewire alternative since
    it's a lot faster. "plenty fast" depends on how much you're transferring
    and how often - plus what else you have to do while you wait. Personally,
    I use an inexpensive USB card reader and I have enough cards to carry me
    for a month or two.
     
    ray, Jan 10, 2010
    #8
  9. Jonathan Sachs

    ray Guest

    On Sat, 09 Jan 2010 07:55:41 -0800, Jonathan Sachs wrote:

    > I appreciate everyone's efforts to help, but so far, it's not helping.
    >
    > First, I have a card reader, and I have no trouble at all with it. Bit
    > my wife sometimes uses the camera, she hates card readers, and I need to
    > solve this problem to restore domestic tranquility.
    >
    > Also, I actually have a reason to want to use a cable myself: I
    > sometimes have to transfer pictures at clients' sites, and a cable is a
    > lot easier to carry around for very occasional use than a card reader
    > is.
    >
    > Second, I have XP SP2, and I have installed the Nikon software, and it
    > still doesn't work.
    >
    > Third, I've got the manual. I mentioned that in the OP.
    >
    > Fourth, as nospam mentioned, the instructions on Nikon's web site
    > apparently are obsolete, and refer to an option that doesn't exist on my
    > camera. (I'm rather disappointed in Nikon. They evidently put much less
    > care into creating their web site than into creating their cameras.)
    >
    > Is there anything else I can try?


    There are some pretty small card readers - I have one that's not much
    bigger than the SD cards it accepts. Another option - Linux. You could
    pack a Damn Small Linux or Puppy Linux Live CD along.
     
    ray, Jan 10, 2010
    #9
  10. Jonathan Sachs

    nospam Guest

    In article <>, Robert Coe
    <> wrote:

    > You don't say what computer and operating system you're using. Only fairly
    > recent OSes support USB correctly, and some computers can be set in BIOS to
    > handle USB devices peculiarly. Do other USB devices work as expected on that
    > computer?


    if by recent you mean the last ten years.
     
    nospam, Jan 10, 2010
    #10
  11. Jonathan Sachs

    nospam Guest

    In article <>, Neil
    Harrington <> wrote:

    > >> You don't say what computer and operating system you're using. Only
    > >> fairly
    > >> recent OSes support USB correctly, and some computers can be set in BIOS
    > >> to
    > >> handle USB devices peculiarly. Do other USB devices work as expected on
    > >> that
    > >> computer?

    > >
    > > if by recent you mean the last ten years.

    >
    > Right, since Windows 98 SE at least.


    except that win98 had some issues, as did macos 8.1 & 8.5.

    by win xp, os x and even macos 9, it was stable, and certainly by the
    time usb 2.0 came out, there were few, if any problems.
     
    nospam, Jan 10, 2010
    #11
  12. On Sat, 09 Jan 2010 10:55:01 -0500, Robert Coe <> wrote:

    >You don't say what computer and operating system you're using. Only fairly
    >recent OSes support USB correctly, and some computers can be set in BIOS to
    >handle USB devices peculiarly. Do other USB devices work as expected on that
    >computer?


    My current computer was assembled a few months ago with a current
    Supermicro board. I have the same problem with three older machines.
    All of them run various updates of XP Pro. None of them have exhibited
    any issues with USB in general.

    Neil Harrington said,

    >I have no idea how you managed to get such a useless response as you
    >describe from the Nikon site.... You must have somehow gotten into an
    >inappropriate area. There's a lot of stuff there in many places, and you may
    >have to look around a bit for what you need.


    Maybe I did -- but if so, it happened after I went through their Q&A
    about what product and model I had. Shall I assume that they demand
    that information and then display inapplicable results? That doesn't
    say much about their web site's quality, either.

    Nor does the fact that it wouldn't let me log into their forum with
    the username and password I created when I downloaded the transfer
    software in the summer of 2009. When that happened I created a new
    account, which it let me do; then it wouldn't let me log on with that
    one, either. That's when I gave up in disgust.

    >> Is there anything else I can try?

    >
    >Yes, you can go to the Nikon site again and download a later version of
    >Nikon Transfer software -- there are more recent versions than the one that
    >came with your P5100.


    The version I have was downloaded around the middle of 2009, as I
    said. I'll visit again and see if I can get a later one -- if I can
    log on.

    >That may also require that you update your Windows XP
    >to SP3, but that is a good idea anyway. The site will tell you what the SP
    >requirement is. All my WinXP machines are SP3; I don't know which versions
    >of the software require that.


    Something else to try, but I at least one of the other computers I've
    tried this on has already got SP3, and it didn't help. Maybe having
    SP3 *and* the latest software will help.
     
    Jonathan Sachs, Jan 26, 2010
    #12
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