DVD authoring stopped working after SP2

Discussion in 'Amateur Video Production' started by Daniel Kelly \(AKA Jack\), Oct 4, 2004.

  1. Hi there,

    Since installing Windows XP Service Pack 2 I can no longer encode
    DVD-videos. I use Adobe Premiere Pro and a Matrox RT.X10. Has anyone else
    had this problem? Even better, have you found a solution?!

    Here are some more details:

    THE PROBLEM
    The video encoding fails at random places during the video. I've tried
    several different source videos and all have the same problems. I never had
    this problem before installing SP2. I've tried encoding the DVDs using both
    Adobe's DVD Authoring Program and Matrox's Media Encoder. Adobe's Media
    Encoder just crashes and I need to re-start the PC. Matrox's Media Encoder
    reports "unknown error" (possibly the least helpful error message ever).

    The problem could also have been caused by my installation of DirectX 9.0c
    (I used to use 9.0b)

    Any thoughts?

    Here are my specs:
    - MS Windows XP Pro Service Pack 2
    - DirectX 9.0c
    - Adobe Premiere Pro 1.0
    - Matrox RT.X10 with latest drivers
    - Matrox P750 graphics card with latest BIOS and Drivers
    - Intel D875PBZ motherboard with latest BIOS
    - 2Gbytes DDR400 SDRAM

    Many thanks in advance,
    Jack
     
    Daniel Kelly \(AKA Jack\), Oct 4, 2004
    #1
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  2. Daniel Kelly \(AKA Jack\)

    Brian Guest

    I'm told that some programs need to be updated after you have
    installed SP2. A friend of mine found that his Nero software had to
    be updated after he installed the SP2 upgrade.
    Have a look on the internet for an upgrade for any software not
    working.

    Regards Brian
     
    Brian, Oct 4, 2004
    #2
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  3. Jack,

    Problems relating to the encoding to MPEG2 using Adobe Media Encoder on PCs
    that have just had SP2 installed, are common and have been addressed in the
    Adobe Forums. One solution, e.g. for those receiving the error message:
    "Adobe Premiere Pro failed to return a video frame. Cancelling the
    operation..", is to rename Premiere's actual executable file from "Adobe
    Premiere Pro.exe" to, e.g. "Premiere Pro.exe". The renaming obviously
    refreshes some cache/registry info.

    4COL
     
    4CryingOutLoud, Oct 4, 2004
    #3
  4. Hi Brian,

    Thanks for the reply. Yes, I've checked... and there are no updates.

    Thanks,
    Jack
     
    Daniel Kelly \(AKA Jack\), Oct 5, 2004
    #4
  5. Great, thanks - I'll give that a go.

    Jack



     
    Daniel Kelly \(AKA Jack\), Oct 5, 2004
    #5
  6. | Hi there,
    |
    | Since installing Windows XP Service Pack 2 I can no longer encode
    | DVD-videos. I use Adobe Premiere Pro and a Matrox RT.X10. Has anyone
    else
    | had this problem? Even better, have you found a solution?!
    |
    | Here are some more details:
    |
    | THE PROBLEM
    | The video encoding fails at random places during the video. I've tried
    | several different source videos and all have the same problems. I never
    had
    | this problem before installing SP2. I've tried encoding the DVDs using
    both
    | Adobe's DVD Authoring Program and Matrox's Media Encoder. Adobe's Media
    | Encoder just crashes and I need to re-start the PC. Matrox's Media
    Encoder
    | reports "unknown error" (possibly the least helpful error message ever).
    |
    | The problem could also have been caused by my installation of DirectX 9.0c
    | (I used to use 9.0b)
    |
    | Any thoughts?
    |


    I had similar problems, and found some notes in forums that DVIX codecs had
    issues with the combo SP2.
    I uninstalled DVIX and had no problem since.


    JaF
     
    Just a Friend, Oct 8, 2004
    #6
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