Epson Scanner 1660 photo - full page scan fail

Discussion in 'Scanners' started by ice, Oct 26, 2003.

  1. ice

    ice Guest

    Hello

    I hope someone here can help, as I have had no joy with the the Epson
    Tech support.

    I have an Epson 1660 photo usb scanner. I have mainly used it for
    negatives, but during the week needed to scan an A4 page. During the
    preview, the light bar got to the end of the unit and then stayed
    there, just making a terrible clicking sound and the main green lit
    button started flashing red.

    I removed the power cable and replaced it and the light bar returned,
    so I tried again with the same results. I kept trying until eventually
    the lightbar would not return to the starting position. Even when I
    had removed the USB cable. After a few hours it would return!

    This only seems to happen if I do a full page scan. If I scan upto
    about 1 inch form the end of the unit, it scans fine, so just using
    the transparency unit this problem does not occur.

    I phoned the tech support, who gave me a refernce number and I went to
    the Repair centre. They connected the scanner to their pc and
    successfully scanned several pages and then sent me on my way.

    When I got home, I got the same fault. On both my laptop & PC

    Does anyone have any idea how to fix this?

    Thank you
    Callum
     
    ice, Oct 26, 2003
    #1
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  2. ice

    ice Guest

    Hello

    thank you for your reply.

    I actually managed to fix the problem - it was hardwear, not software!

    There is a plastic bracket on the base of the unit which had a slight
    ridge on it which caught the plastic protusion on the bottom of the
    light unit. So i filed it off (yes, invalidates the warrenty!) and
    all worked fine. Turned out that it only happened when the light bar
    went to the very end, which they did not do at the repair centre, it
    just missed the ridge by mm.


    Thank you for your help though :)
    Callum
     
    ice, Oct 27, 2003
    #2
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