Exchanging at adorama after discovering defect (about 2 1/2 months now)

Discussion in '35mm Cameras' started by Shark, Jul 12, 2006.

  1. Shark

    Shark Guest

    I recently bought a KM lens which is defective. If it faces downwards,
    it starts creeping to a longer distance. In the beginning when I was
    shooting I thought it was probably normal because I didn't have any
    other lenses. Then I bought another lens which doesn't have this
    problem. When I saw that my newer lens doesn't have the above problem,
    I contact KM and described the problem and they said it was definitely
    not normal.

    My warranty card is unfilled still but its been about 2 months since I
    purchased this lens. Does anyone have an experience with adorama in
    exchanges? I bought it from their walk in store in NYC.
     
    Shark, Jul 12, 2006
    #1
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  2. Shark

    uw wayne Guest

    Last week I ordered a used Nikone FE2 body and MD12 motor drive. They
    e-mailed me yesterday to inform me the camera was not in excellent+
    condition as advertised and asked if I wanted a substitute body of
    excellent condition. I told them no, I only wanted collectable quality
    items They said O.K., then you probably don't want the motor drive to
    fit that body which they had already shipped to me. They e-mailed a
    pre-paid UPS return tracking label to return it to them at no cost to
    me and will issue a credit to my CC upon receipt. They have been
    terrific to deal with through the years. I have purchased some really,
    really expensive stuff from them and always received first rate
    service. Call them and talk. Thay will work with you.
     
    uw wayne, Jul 13, 2006
    #2
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