FATAL error message-1 and error message-36 ? xp pro conflict??

Discussion in 'Photoshop Tutorials' started by mike walters, Dec 31, 2003.

  1. mike walters

    mike walters Guest

    I just loaded an old version of ps 4.0 on my dell latitude cpx laptop
    win xp
    pro and autocad 2002. The ps cd has been sitting on my shelf for about
    3 years
    in a stable environment and appears in perfect condition. My computer
    and acad work fine. But when I open an image from either zip or c
    drive i get fatal error 1 and 36???I can open an image from the ps
    sample folders without the fatal error. Is this
    incompatability with xp pro or acad? Maybe the ps disc is bad?? If the
    disc is bad is there any help I can get from adobe I never made a back
    up. Any insight
    will help.
    mike walters, Dec 31, 2003
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