Firewire keeps disconnecting

Discussion in 'Video Cameras' started by richard.lister, Aug 22, 2006.

  1. Hi,
    I'm connecting my Sony HC42e to a compaq NC8230 laptop running windows
    xp pro. I've bought a firewire cable, plugged it in and away I go.
    it disconnects.
    Just keeps doing it all night at intermittant times. Even does it if I
    do nothing!
    I'vemanged to transfer video ok but then it disconects.
    Any ideas?
    richard.lister, Aug 22, 2006
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  2. Swap components until you find the guilty one...

    I would (in order):
    - try another FireWire cable
    - try (if possible) another FireWire port on the PC
    - try the same cam-cable on another PC
    . if works OK, check the laptop:
    - check/update drivers
    - check O.S. (stop processes/firewall/virus shields)
    - try another FireWire card
    - re-install O.S. (eventually a clean install on a separate partition)
    - try with another camera

    Good luck,
    Roberto Divia` Love at first sight is one of the greatest
    Dep:pH Bat:53 Mailbox:C02110 labour-saving devices the world has ever seen
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    Case Postale Phone: +41-22-767-4994
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    Roberto Divia, Aug 23, 2006
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  3. richard.lister

    G Hardy Guest

    Not easy with a laptop <g>

    In addition to Roberto's suggestions, turn of ALL power saving features (at
    least while capturing) and check what other devices are sharing the
    firewire's IRQ.
    G Hardy, Aug 23, 2006
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