Further symptoms in non-existent PS background (no one knew answer)

Discussion in 'Photoshop Tutorials' started by My father's son, Feb 5, 2004.

  1. I refer to my question on why all I could see on opening PS is the ribbon
    bars at the top, the Windows desktop (or whatever else I have open
    underneath) all over the screen and the five panes at the sides. I can
    still open photos but can't see them. (I know they have opened as they do
    appear on the layers part, the Navigator part and the History part on those
    panels on the right hand side of the screen.

    (No one seeemed ever to have come across this symptom and resetting the
    colours/preferences didnt help)

    I now discover that if I log on as another user, this doesn't happen and PS
    opens and works normally. It only happens when I log on as administrator!

    My father's son, Feb 5, 2004
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  2. My father's son

    Mike Russell Guest

    More than likely your main window is positioned offscreen. Try resetting
    your preferences by depressing shift-ctrl-alt (Windows), shift-cmd-opt (Mac)
    during startup.
    Mike Russell, Feb 5, 2004
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  3. Hi Mike

    No that didnt do it either. Is there no debug program for Photoshop?
    My father's son, Feb 6, 2004
  4. My father's son

    Rick Guest

    Assuming this is PS CS, search your hard drive(s) for a file called:

    Adobe Photoshop CS Prefs.psp

    Rename or delete it. Restart PS. If you have the same problem then
    try updating or reinstalling your video driver.

    Rick, Feb 6, 2004
  5. I found four of them (including two old PS6 ones) but deleting them didnt do
    much more than pressing control-alt-shift during start up and the problem is
    still there
    My father's son, Feb 7, 2004
  6. My father's son

    Mike Russell Guest

    Sounds like PS is confused about window locations. Did you have two
    displays on your system at some point in the past?
    Mike Russell, Feb 7, 2004
  7. Not that I am an expert but I cant see this as being a windows location
    problem at all

    Admitedly the window can't be seen but that is surely because there is no
    background against which to put it. the photo opens on nothing, so it cant
    be seen.

    Surely this is something to do with how the program opens rather than about
    where the window is when the program opens?

    Even more surely, the developers know about this problem and have
    encountered it before OR should want to know about it if it might be a bug
    with the program? Is there no way of reporting it if no one on this public
    forum has encountered it or knows what might cure it?
    My father's son, Feb 8, 2004
  8. In case anyone else gets this problem I have found that the problem seems to
    arise as a result of the whole desktop disapprearing under the menu bar

    WHen I clicked on the line under that bar and dragged it down, the lower
    menu appeared under it

    THEN when I did the same thing again, ie moved the line lower still, the
    grey desktop appeared under it
    All I needed to do then was to drag it to the lower edge of the screen

    "Brothers and SIsters have I none
    But that man's father is my father's son"
    My father's son, Feb 8, 2004
  9. My father's son

    Mike Russell Guest

    Good job! Youre an ACE now :)
    Mike Russell, Feb 8, 2004
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