FYI: $304 to repair dropped 420ex...

Discussion in 'Australia Photography' started by Warren Prasek, Sep 27, 2003.

  1. Last week I took my 10D off the tripod (manfrotto 055pro) and my 420ex
    crashed to the polished wooden floor from a height of about 1m. SeemsI
    hadn't properly secured it in the hotshoe via the screw-down dial (i wish
    canon used something like nikon's lever system rather than that
    somewhat-fiddly dial).
    The flash was well out of warranty and Canon sent it down to Sydney for
    assessment- I got the repair bill today, $303.80 AUD! dooooh...

    This comprises $193 for a new PCB (circuit board?), $83 labour and $27 GST.
    I'm normally extremely careful with my gear, never dropped anything before,
    certainly not my camera or a lens so it could have been worse i guess.

    Interestingly canon listed a second option- a brand new replacement 420ex
    for $370.. only $64.20 more! list for a 420ex is about $500, but harris
    technology are apparently selling 'em for $415. i'm surprised canon didnt
    quote me full retail. I wonder does that mean they keep the damaged body as
    a "trade-in"?

    I'm also considering getting a 550ex instead from hugo so (?) in hong
    kong... $305 USD shipped- that's about $450aud before customs/GST. anyone
    here recommend him? would a flash have international warranty do you think?
    Warren Prasek, Sep 27, 2003
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  2. Warren Prasek

    Snaps. Guest

    I saw a photographer turn around and smash his 550 flash against a post. I
    think it cost him close to $500 for Canon to fix it. Not cheap but hey, what
    can you do? Hugo's good. He gives you 12 months warranty. Instead of sending
    it to Sydney you send it to HongKong --Big deal it's not.
    Snaps., Sep 27, 2003
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  3. Warren Prasek

    rarsin Guest

    Dirtcheap sell brand new 420EX for A$376!

    Sorry to hear about your misfortune, but if you're scrapping your 420EX I'd
    appreciate a few parts to repair a faulty flash that I have. I'd pay for
    postage etc.

    BTW, I can highly recommend Hugo So. Have dealt with him several times with
    no problems.

    Cheers - Rab (rarsin at hotmail dot com)
    rarsin, Sep 27, 2003
  4. Warren Prasek

    Obake Guest

    i can also recommend hugoso. dealed with him early this year, and will again
    (hopefully by the end of the year :)). bought the 550ex as well as a remote
    and a hotshoe cord (which he had to specially get for me).
    Obake, Sep 27, 2003
  5. Is there any website of Hugo So?
    Gerhard Beulke, Sep 27, 2003
  6. Warren Prasek

    Scott Howard Guest

    Time to find out if your home contents insurance covers "accidental

    Scott Howard, Sep 27, 2003
  7. AU Digital Photo Of The Day, Sep 28, 2003
  8. I am not sure if he advertises his equipment sales via his web site, but you
    can contact him via his "Contact Us" link... I won't post his email here due
    to the spam thing.

    AU Digital Photo Of The Day, Sep 28, 2003
  9. yeah i'm pretty sure it's covered, however our excess is $200, so they will
    only be chipping in $104 for the repair... still i guess it's better than
    nothing, as long as a claim doesn't affect our policy in any other way (eg
    premiums etc)
    Warren Prasek, Sep 28, 2003
  10. Thank you. :)
    Gerhard Beulke, Sep 28, 2003
  11. Warren Prasek

    Obake Guest

    Obake, Sep 28, 2003
  12. but like I suggested it gives his contact email :)
    AU Digital Photo Of The Day, Sep 28, 2003
    AU Digital Photo Of The Day, Sep 28, 2003
  14. Warren Prasek

    Henrik Guest

    Hej Warren,

    Hugo So, han er god nok! Hils ham fra Henrik


    Henrik, Sep 28, 2003
  15. Warren Prasek

    Cage Guest

    To make a payment to Hugo So he only accepts PayPal payments. If you
    want to pay via credit card through PayPal you have to pay an extra 4%
    of the total cost of the goods.

    My question is. How do I add funds to my PayPal account so that I
    could make a payment to Hugo without using a credit card?

    As far as I see, only US residents can add funds to their PayPal
    accounts through direct transfer from their bank accounts.
    International PayPal users seem to be restricted to only being able to
    use driect credit card payments. Which would normally be ok if it was
    to an recipient that doesn't charge you extra for credit card

    It seems Hugo has two PayPal accounts. One is a regular account that
    doesn't accept credit card payments and hence it does't attract any
    fees. The other is a buisness account which he uses to accept credit
    card payments and which attracts the extra fees which he passes onto
    the customer.

    So again. Is there any way for an Austrailian PayPal user to add funds
    to their PayPal account so that I could make a payment to a
    non-business PayPal account? As far as I can see from reading the help
    section etc on the PayPal site the only method of payment for non-US
    residents is credit card, which whould limit you to making payments to
    business accounts only... since they are the only accounts that can
    accept payments from credit cards.

    Ay ideas?

    Please accept my appologies if there is in fact an easy way to add
    funds to a PayPal account without using a credit card and I have just
    somehow missed it.
    Cage, Sep 28, 2003
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