HELP My Photoshop will not open any longer

Discussion in 'Photoshop' started by Lou Angel, Jun 1, 2007.

  1. Lou Angel

    Lou Angel Guest

    I have been using Photoshop 7 for decades with no problems ( it is my
    favorite program ) but suddenly it will not open.
    It goes through all initializing processes but then just dissapears.
    I went to restore point and tried it about three times to no avail.
    Any help in bringing it back would be most appreciated.

    Thanking you in advance

     
    Lou Angel, Jun 1, 2007
    #1
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  2. Lou Angel

    Harry Limey Guest

    It might be relevant at what stage the initializing process gets to before
    it stalls!!
    For instance a corrupt font might be the cause (loading fonts will show on
    the splash screen) or another regular is the plug-in folder! There are
    workarounds for both of these problems involving trial and error and
    renaming the folders!
    i.e.. rename the folder, create a new font folder, copy half the fonts into
    and try Photoshop, if that does not work try the other half!! etc.
    I take it you have reset your preferences!! always the first choice!!
     
    Harry Limey, Jun 1, 2007
    #2
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  3. in the time you'll waste faffing about trying to find the problem you could
    have reinstalled it
     
    Dr. Hackenbush, Jun 1, 2007
    #3
  4. Lou Angel

    Harry Limey Guest

    That is very true, but of course if the problem is with one of the folders
    which is not reinstalled (fonts for instance!!), then it will still be
    there! reinstall or not!!
     
    Harry Limey, Jun 1, 2007
    #4
  5. Lou Angel

    Lou Angel Guest

    ==============================================
    I did just that. I removed it from my add/remove programs and reinstalled
    it with the correct serial number
    but the same thing happens. One of the folders must be the problem, but how
    do I find out which one, and then
    how do I delete it ?
    --------------------------------------------------------------------------------------------------
     
    Lou Angel, Jun 1, 2007
    #5
  6. Seeing you are dealing with a computer, have a look at the Event Log it may just
    be able to tell you what is wrong.
    Start/Settings/Administrative Tools/Event Viewer if you are using Windows
    Borge in sunny Perth, Australia
     
    nesredep egrob, Jun 2, 2007
    #6
  7. Lou Angel

    Rob Guest


    Isn't there something up in the Adobe Knowledgebase about how to do a
    complete uninstall on PS7, if you just do an uninstall it leaves some
    files, which have to be removed manually.
     
    Rob, Jun 2, 2007
    #7
  8. Lou Angel

    Tony Guest

    Try this - while starting up, press the control, alt, and shift keys. At
    the prompt to delete preferences, choose yes.
     
    Tony, Jun 2, 2007
    #8
  9. Lou Angel

    news Guest

    Delete your preferences, this is usually a sign that they are corrupt.
     
    news, Jun 4, 2007
    #9
  10. Lou Angel

    friesian Guest



    Has your computer crashed while Photoshop was open? I have learned
    that when it crashes, it will save its temp file. If that happens a
    lot or with larger temp files, then all the temp space will be held,
    until finally, photoshop crashes as soon as it opens. See if you have
    any large temp files that need to be deleted.
     
    friesian, Jun 12, 2007
    #10
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