HP ScanJet 6100C & Windows XP

Discussion in 'Digital Cameras' started by EHL, Feb 7, 2004.

  1. EHL

    EHL Guest

    Is anyone successfully using an HP 6100-class SCSI scanner with Windows
    XP? I observe the following behaviors on my system:

    1. The Microsoft WIA scanner application (bundled with WinXP) works
    fine. (I can scan successfully with this app.)
    2. The HP system-diagnostic tool (downloadable from HP) finds the
    scanner and reports it as operating normally.
    3. The HP scanner application, DescScanII never finds the scanner.

    I'm using WinXP/SP1, the latest HP drivers & applications for the
    scanner, etc. My SCSI interface is an ADAPTEC USBExchange device
    (SCSI to USB converter).

    HP claims that the scanner software is XP compatible. [However, it also
    appears, from examining their website, that active support for any
    scanner preceding the 6200 series is no longer available.]

    Anybody have any insights?


    EHL, Feb 7, 2004
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  2. EHL

    Jimmy Guest

    Sounds like the scan program isn't using the XP's twain driver. You might
    need to go back onto the HP site and download HP DeskScan 2.9 and the copy
    program. Uninstall the old program from the control panel.

    Then check the registry for reference to DeskScan or the copy program.,
    deleting them when found. Should be in
    hkey_current_user\software\hewlett-packard. Also, look into
    hkey_local_marchine\software\hewlett-packard. You will probable see some
    reference to deskscan and under scanjet\current you might find the old copy
    program. After this, install the DeskScan 2.9 and copier software.

    I should provide you with this background. I have the 6200c and experience
    the same problem you are having. I found the old software was not fully
    being deleted from the registry so the new software wasn't getting loaded
    correctly. This process worked for me. Be sure to backup the registry
    before doing any editing should you wish to go back for any reason.
    Jimmy, Feb 7, 2004
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  3. EHL

    EHL Guest

    This looked like a good lead, especially when I saw that the registry
    key for DeskScan was "2.4". I cleaned everything out of the registry,
    installed DeskScan 2.9 - only to discover that it recreated the "2.4"
    key. After rechecking dates, downloads, etc, I realized that I had had
    2.9 installed all along. Still, it was a good idea to positively clean
    out the old stuff.

    But alas, still no luck: DeskScan still can't find the scanner. I
    finally bought a copy of VueScan - which works just fine.
    EHL, Feb 10, 2004
  4. EHL

    Jimmy Guest

    Glad to hear you getting some additional mileage out of your scanner with
    VueScan. I have the program and really like it. Take care!
    Jimmy, Feb 10, 2004
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