HP4C Paperport 3 on Windows XP

Discussion in 'Scanners' started by Geoff Lambert, Feb 13, 2004.

  1. I have been using a package of Paperport v3 and Deskscan 2.9 with a HP
    4C scanner for many years now. The package has been successfully
    upgraded through Win3.11->Win-95->Win98. Now however, on upgrading to
    Windows XP, PaperPort3 (but nothing else) crashes with a Page
    Protection Fault in "unknown module" whenever I try to do anything
    with the software (Scan, Import, Print). The software installed
    correctly and loads OK, it just won't do anything without crashing.
    Other TWAIN compliant software, e.g. Photoshop works without crashing
    and I can scan using it O.K.

    Does anyone know of a fix for this?

    I realise I am asking for a bit much, I probably should upgrade
    PaperPort to the most recent version, but I rather like some of the
    features of PaperPort3- Autostraighten, Cleanpage, Stack images,
    desktop etc. Upgrading also costs money and the software seems hard to
    get in this country (Australia).


    Geoff Lambert
    Geoff Lambert, Feb 13, 2004
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  2. For XP you'll need Paperport 8 or newer. 7 doesn't even work right in XP,
    thus I can't imagine upgrading 3!
    David C Miers, Feb 13, 2004
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  3. Geoff Lambert

    Bob Burke Guest

    Bob Burke, Feb 13, 2004
  4. Thanks, that's what I did eventually, PPort 9 retained all of the
    PPort3 features I wanted. It proved easy to find in local retail
    store, although the staff didn't have the foggiest notion of what it

    Thanks to those who replied

    Geoff Lambert
    Geoff Lambert, Feb 16, 2004
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