Incorrect Epson scanner identification

Discussion in 'Scanners' started by Felix Karpfen, Mar 31, 2007.

  1. I purchased an Epson 3590 photo-scanner when I started
    on my photo-scanning project (about 15 months ago) and use it routinely,
    in conjunction with VueScan in a Linux O/S. More often than not, VueScan
    identifies the scanner correctly and everything works great.

    But every now and then VueScan identifies it as an Epson 3490
    photo-scanner. Both scanners have the same product ID; they differ in the
    way in which the film-strip is loaded into the scanner and the 3590
    scanner will not make films-scans when identified as an Epson 3490
    (flatbed scans still work perfectly).

    The incorrect identification arrives out of the blue and disappears in the
    same manner - leaving me totally baffled.

    All advice/suggestions will be gratefully received.

    Felix Karpfen
    Felix Karpfen, Mar 31, 2007
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  2. Have you reported this to Ed Hamrick (Vuescan). Contact details are on
    the Vuescan webpages? He is normally pretty good in fixing problems once
    he is aware of them (he solved a couple of problems I had).

    Ralf Hartings, Mar 31, 2007
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  3. I have not.

    He has been very helpful whenever I sent a query that related to a VueScan

    My instinct is that this is either an Epson problem or something on my
    computer. My posting was a check to see if anyone else has encountered
    the same problem.

    I noted that there is a "vuescan" newsgroup and I sent the query to it as
    well - just in case. :).

    Thank you for the prompt reply to my query.

    Felix Karpfen
    Felix Karpfen, Apr 1, 2007
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