Install Doesn't Like Serial Number

Discussion in 'Photoshop' started by Dennis Hughes, Apr 29, 2006.

  1. I have CS2 installed on two desktop computers at home. I went to transfer
    the activation from one because I need to have CS2 on my laptop and got a
    repeated error message the transfer had failed.

    I called the Adobe number and the tech said to ignore the error message and
    go ahead and install the app on my laptop and call in then to get a valid
    install code.

    I tried to install CS2 on my laptop and it wouldn't accept my serial number.
    I tried again and read it off the original CD box. I checked my app on my
    desktop and it is the same SN, except it doesn't display the last four
    numbers.

    I can't finish the install because the SN is the first think it asks for.

    I bought the app directly from gradward.com and have never loaned it out.

    Any suggestions?

    Thanks,

    Dennis
     
    Dennis Hughes, Apr 29, 2006
    #1
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  2. I rebooted and tried again in a different drive. SN accepted. Your guess
    is as good as mine.

    Dennis
     
    Dennis Hughes, Apr 29, 2006
    #2
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  3. Dennis Hughes

    Toudiyama Guest

    did you have a trail verion installed on the laptop?
     
    Toudiyama, Apr 30, 2006
    #3
  4. I had at one time PS7 installed, but that is long gone.

    Dennis
     
    Dennis Hughes, May 1, 2006
    #4
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