I got a used Kodak DX3600 camera and the dock you can get with it. Idea\nbeing, it's a gift for a friend who's EXTREMELY computer non-techie. The\nidea of one-touch (1) download of photos (2) recharge of batteries and (3)\nerasing photos off Compact Flash card-\-very much a good thing for this\nperson.\n\nHours and hours later, I just can't get it to work. I have reinstalled the\nsoftware three times, making sure to clean the registry out very good.\nRegardless, when I press the button the most I will get is that "Battery\nLevel is Good" or "Checking Devices" or something like that. It just simply\nrefuses to initiate download of photos.\n\nThe original CD with older software does it, so does newer software-\-yes, I\ndid do a "clean install."\n\nIs there any way to MAKE this software do it-\-WITHOUT having to right-click\nover the icon and select "Transfer Now?" If not, does any 3rd party software\ndownload the photos AND clear the photos off the card-\-and do so at the push\nof the dock's button?\n\nThe Easyshare software just won't do it.