Kodak Dock Won't Transfer Photos

Discussion in 'Kodak' started by Larry R Harrison Jr, Sep 5, 2004.

  1. I got a used Kodak DX3600 camera and the dock you can get with it. Idea
    being, it's a gift for a friend who's EXTREMELY computer non-techie. The
    idea of one-touch (1) download of photos (2) recharge of batteries and (3)
    erasing photos off Compact Flash card--very much a good thing for this

    Hours and hours later, I just can't get it to work. I have reinstalled the
    software three times, making sure to clean the registry out very good.
    Regardless, when I press the button the most I will get is that "Battery
    Level is Good" or "Checking Devices" or something like that. It just simply
    refuses to initiate download of photos.

    The original CD with older software does it, so does newer software--yes, I
    did do a "clean install."

    Is there any way to MAKE this software do it--WITHOUT having to right-click
    over the icon and select "Transfer Now?" If not, does any 3rd party software
    download the photos AND clear the photos off the card--and do so at the push
    of the dock's button?

    The Easyshare software just won't do it.
    Larry R Harrison Jr, Sep 5, 2004
    1. Advertisements

  2. Hi Larry,

    If you search this group for Easyshare in google you will find
    lots of complaints about it. The most common advice is to buy
    a card reader and forget about Easyshare and the docking thingie,
    except for charging.

    In your case that is not the correct advice though. I would suggest
    that you learn your friend to right click and choose "Transfer Now".
    Not what you want to hear, but ...

    It might be possible to fix it and it might not. You seem to be
    familiar with computers so I think you understand that Kodak uses
    some functionality in Windows to initiate the transfer. To get
    such OS "Magic" to work is sometimes almost impossible, or at
    least takes a long time and lots of research.

    I also recommend you not to believe that anything on a computer
    is that easy and that companies that claim so are not fully
    truthful. Automatic things can (and often do) go wrong.

    Lets hope that someone here knows how to fix it though.

    Good luck,
    Roland Karlsson, Sep 5, 2004
    1. Advertisements

  3. Larry R Harrison Jr

    Justin Thyme Guest

    I encountered a computer that did this once. I ended up going through their
    startup programs and disabled everything except the easyshare software and
    presto it worked. I don't know the specific program that caused the problem.
    Try this - go to start, choose run and type msconfig. Go to the startup tab
    and turn everything off except anything kodak related. Reboot and see how it
    works. If it does work, you can try turning each program on one by one until
    you determine which one is stopping it.
    Justin Thyme, Sep 5, 2004
  4. Yeah, in my case, I use a Sony 2 megapixel (DSC-P50) and a Nikon 5700, and
    use a card reader & regular battery recharging for my usage. Not hard at all
    for me.

    This person, though, is the type that would definitely benefit from a
    dock--a system where you push the button and all is done for you. That's why
    I'm trying in agony to get it to work.

    Larry R Harrison Jr, Sep 5, 2004
  5. Actually, if i right-click and say "transfer now," even THAT doesn't work.
    It says "a connected device could not be found."

    Meanwhile, on the bottom-right it still says "Kodak Camera Connection
    Software--Retrieving Device Contents." The progress bar is invisible--it
    hasn't budged--and it's been there like 20 minutes, the dock flashing green
    the entire time with all of it apparently happening in vain.

    This fucking thing is going in the swimming pool--FAST.

    Larry R Harrison Jr, Sep 5, 2004
  6. Larry R Harrison Jr

    Ron Baird Guest

    Greetings Larry,

    Sorry to hear about your trouble. Actually, it should be quite easy to

    What system are your running (OS and version) and what are the attributes of
    the computer. It will help to know these facts.

    Did you install the software that came with the camera, etc.? Did you
    install the latest version that is on our website? Did you plug the camera
    into the computer before installing the software? Are you seeing any error
    messages? Regardless, please try the following.

    Remove the existing software by the ADD/REMOVE feature of Windows if that is
    your operating system. Once removed, go to the following site and run the
    clear utility - http://www.kodak.com/go/clear2 - or if the software you
    installed was a later version 3.x. If it was 3.x use the
    http://www.kodak.com/go/clear you may want to run it just in case. Once the
    software versions you installed are completely removed, try reinstalling the
    latest version 4.0 from the Kodak website. Make sure you include all
    options. Do not plug in the camera until the software has been successfully

    Retry the camera to see if it works. The camera should be recognized. In
    the meantime, allow the camera to remain on the powered dock so the battery
    is charged.

    Talk to you soon, let me know how you make out.

    Ron Baird
    Eastman Kodak Company
    Ron Baird, Sep 7, 2004
  7. Larry R Harrison Jr


    Jun 6, 2013
    Likes Received:
    Kodak CX7330 with SD card. Can't read the card directly on XP PC or with cable. Installed connection software, now says retrieving contents, but not a clue to where. Retrieving does seem to complete, then little window goes away.

    I just would like to read the SD card like I do with SD cards from other cameras. Any ideas?
    DenverDave, Jun 6, 2013
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.