Kodak Dock Won't Transfer Photos

I got a used Kodak DX3600 camera and the dock you can get with it. Idea
being, it's a gift for a friend who's EXTREMELY computer non-techie. The
idea of one-touch (1) download of photos (2) recharge of batteries and (3)
erasing photos off Compact Flash card--very much a good thing for this
person.

Hours and hours later, I just can't get it to work. I have reinstalled the
software three times, making sure to clean the registry out very good.
Regardless, when I press the button the most I will get is that "Battery
Level is Good" or "Checking Devices" or something like that. It just simply
refuses to initiate download of photos.

The original CD with older software does it, so does newer software--yes, I
did do a "clean install."

Is there any way to MAKE this software do it--WITHOUT having to right-click
over the icon and select "Transfer Now?" If not, does any 3rd party software
download the photos AND clear the photos off the card--and do so at the push
of the dock's button?

The Easyshare software just won't do it.

 

"Larry R Harrison Jr" <> wrote in
news::

> I got a used Kodak DX3600 camera and the dock you can get with it.
> Idea being, it's a gift for a friend who's EXTREMELY computer
> non-techie. The idea of one-touch (1) download of photos (2) recharge
> of batteries and (3) erasing photos off Compact Flash card--very much
> a good thing for this person.
>
> Hours and hours later, I just can't get it to work. I have reinstalled
> the software three times, making sure to clean the registry out very
> good. Regardless, when I press the button the most I will get is that
> "Battery Level is Good" or "Checking Devices" or something like that.
> It just simply refuses to initiate download of photos.
>
> The original CD with older software does it, so does newer
> software--yes, I did do a "clean install."
>
> Is there any way to MAKE this software do it--WITHOUT having to
> right-click over the icon and select "Transfer Now?" If not, does any
> 3rd party software download the photos AND clear the photos off the
> card--and do so at the push of the dock's button?
>
> The Easyshare software just won't do it.

Hi Larry,

If you search this group for Easyshare in google you will find
lots of complaints about it. The most common advice is to buy
a card reader and forget about Easyshare and the docking thingie,
except for charging.

In your case that is not the correct advice though. I would suggest
that you learn your friend to right click and choose "Transfer Now".
Not what you want to hear, but ...

It might be possible to fix it and it might not. You seem to be
familiar with computers so I think you understand that Kodak uses
some functionality in Windows to initiate the transfer. To get
such OS "Magic" to work is sometimes almost impossible, or at
least takes a long time and lots of research.

I also recommend you not to believe that anything on a computer
is that easy and that companies that claim so are not fully
truthful. Automatic things can (and often do) go wrong.

Lets hope that someone here knows how to fix it though.

Good luck,
Roland

 

I encountered a computer that did this once. I ended up going through their
startup programs and disabled everything except the easyshare software and
presto it worked. I don't know the specific program that caused the problem.
Try this - go to start, choose run and type msconfig. Go to the startup tab
and turn everything off except anything kodak related. Reboot and see how it
works. If it does work, you can try turning each program on one by one until
you determine which one is stopping it.

"Larry R Harrison Jr" <> wrote in message
news:...
>I got a used Kodak DX3600 camera and the dock you can get with it. Idea
> being, it's a gift for a friend who's EXTREMELY computer non-techie. The
> idea of one-touch (1) download of photos (2) recharge of batteries and (3)
> erasing photos off Compact Flash card--very much a good thing for this
> person.
>
> Hours and hours later, I just can't get it to work. I have reinstalled the
> software three times, making sure to clean the registry out very good.
> Regardless, when I press the button the most I will get is that "Battery
> Level is Good" or "Checking Devices" or something like that. It just
> simply
> refuses to initiate download of photos.
>
> The original CD with older software does it, so does newer software--yes,
> I
> did do a "clean install."
>
> Is there any way to MAKE this software do it--WITHOUT having to
> right-click
> over the icon and select "Transfer Now?" If not, does any 3rd party
> software
> download the photos AND clear the photos off the card--and do so at the
> push
> of the dock's button?
>
> The Easyshare software just won't do it.
>
>

 

Yeah, in my case, I use a Sony 2 megapixel (DSC-P50) and a Nikon 5700, and
use a card reader & regular battery recharging for my usage. Not hard at all
for me.

This person, though, is the type that would definitely benefit from a
dock--a system where you push the button and all is done for you. That's why
I'm trying in agony to get it to work.

LRH



"Roland Karlsson" <> wrote in message
news:Xns955B7BF042584klotjohan@130.133.1.4...
> "Larry R Harrison Jr" <> wrote in
> news::
>
> > I got a used Kodak DX3600 camera and the dock you can get with it.
> > Idea being, it's a gift for a friend who's EXTREMELY computer
> > non-techie. The idea of one-touch (1) download of photos (2) recharge
> > of batteries and (3) erasing photos off Compact Flash card--very much
> > a good thing for this person.
> >
> > Hours and hours later, I just can't get it to work. I have reinstalled
> > the software three times, making sure to clean the registry out very
> > good. Regardless, when I press the button the most I will get is that
> > "Battery Level is Good" or "Checking Devices" or something like that.
> > It just simply refuses to initiate download of photos.
> >
> > The original CD with older software does it, so does newer
> > software--yes, I did do a "clean install."
> >
> > Is there any way to MAKE this software do it--WITHOUT having to
> > right-click over the icon and select "Transfer Now?" If not, does any
> > 3rd party software download the photos AND clear the photos off the
> > card--and do so at the push of the dock's button?
> >
> > The Easyshare software just won't do it.
>
> Hi Larry,
>
> If you search this group for Easyshare in google you will find
> lots of complaints about it. The most common advice is to buy
> a card reader and forget about Easyshare and the docking thingie,
> except for charging.
>
> In your case that is not the correct advice though. I would suggest
> that you learn your friend to right click and choose "Transfer Now".
> Not what you want to hear, but ...
>
> It might be possible to fix it and it might not. You seem to be
> familiar with computers so I think you understand that Kodak uses
> some functionality in Windows to initiate the transfer. To get
> such OS "Magic" to work is sometimes almost impossible, or at
> least takes a long time and lots of research.
>
> I also recommend you not to believe that anything on a computer
> is that easy and that companies that claim so are not fully
> truthful. Automatic things can (and often do) go wrong.
>
> Lets hope that someone here knows how to fix it though.
>
> Good luck,
> Roland

 

Actually, if i right-click and say "transfer now," even THAT doesn't work.
It says "a connected device could not be found."

Meanwhile, on the bottom-right it still says "Kodak Camera Connection
Software--Retrieving Device Contents." The progress bar is invisible--it
hasn't budged--and it's been there like 20 minutes, the dock flashing green
the entire time with all of it apparently happening in vain.

This fucking thing is going in the swimming pool--FAST.

LRH


"Roland Karlsson" <> wrote in message
news:Xns955B7BF042584klotjohan@130.133.1.4...
> "Larry R Harrison Jr" <> wrote in
> news::
>
> > I got a used Kodak DX3600 camera and the dock you can get with it.
> > Idea being, it's a gift for a friend who's EXTREMELY computer
> > non-techie. The idea of one-touch (1) download of photos (2) recharge
> > of batteries and (3) erasing photos off Compact Flash card--very much
> > a good thing for this person.
> >
> > Hours and hours later, I just can't get it to work. I have reinstalled
> > the software three times, making sure to clean the registry out very
> > good. Regardless, when I press the button the most I will get is that
> > "Battery Level is Good" or "Checking Devices" or something like that.
> > It just simply refuses to initiate download of photos.
> >
> > The original CD with older software does it, so does newer
> > software--yes, I did do a "clean install."
> >
> > Is there any way to MAKE this software do it--WITHOUT having to
> > right-click over the icon and select "Transfer Now?" If not, does any
> > 3rd party software download the photos AND clear the photos off the
> > card--and do so at the push of the dock's button?
> >
> > The Easyshare software just won't do it.
>
> Hi Larry,
>
> If you search this group for Easyshare in google you will find
> lots of complaints about it. The most common advice is to buy
> a card reader and forget about Easyshare and the docking thingie,
> except for charging.
>
> In your case that is not the correct advice though. I would suggest
> that you learn your friend to right click and choose "Transfer Now".
> Not what you want to hear, but ...
>
> It might be possible to fix it and it might not. You seem to be
> familiar with computers so I think you understand that Kodak uses
> some functionality in Windows to initiate the transfer. To get
> such OS "Magic" to work is sometimes almost impossible, or at
> least takes a long time and lots of research.
>
> I also recommend you not to believe that anything on a computer
> is that easy and that companies that claim so are not fully
> truthful. Automatic things can (and often do) go wrong.
>
> Lets hope that someone here knows how to fix it though.
>
> Good luck,
> Roland

 

Greetings Larry,

Sorry to hear about your trouble. Actually, it should be quite easy to
install.

What system are your running (OS and version) and what are the attributes of
the computer. It will help to know these facts.

Did you install the software that came with the camera, etc.? Did you
install the latest version that is on our website? Did you plug the camera
into the computer before installing the software? Are you seeing any error
messages? Regardless, please try the following.

Remove the existing software by the ADD/REMOVE feature of Windows if that is
your operating system. Once removed, go to the following site and run the
clear utility - http://www.kodak.com/go/clear2 - or if the software you
installed was a later version 3.x. If it was 3.x use the
http://www.kodak.com/go/clear you may want to run it just in case. Once the
software versions you installed are completely removed, try reinstalling the
latest version 4.0 from the Kodak website. Make sure you include all
options. Do not plug in the camera until the software has been successfully
installed.

Retry the camera to see if it works. The camera should be recognized. In
the meantime, allow the camera to remain on the powered dock so the battery
is charged.

Talk to you soon, let me know how you make out.

Ron Baird
Eastman Kodak Company



"Larry R Harrison Jr" <> wrote in message
news:...
> I got a used Kodak DX3600 camera and the dock you can get with it. Idea
> being, it's a gift for a friend who's EXTREMELY computer non-techie. The
> idea of one-touch (1) download of photos (2) recharge of batteries and (3)
> erasing photos off Compact Flash card--very much a good thing for this
> person.
>
> Hours and hours later, I just can't get it to work. I have reinstalled the
> software three times, making sure to clean the registry out very good.
> Regardless, when I press the button the most I will get is that "Battery
> Level is Good" or "Checking Devices" or something like that. It just
simply
> refuses to initiate download of photos.
>
> The original CD with older software does it, so does newer software--yes,
I
> did do a "clean install."
>
> Is there any way to MAKE this software do it--WITHOUT having to
right-click
> over the icon and select "Transfer Now?" If not, does any 3rd party
software
> download the photos AND clear the photos off the card--and do so at the
push
> of the dock's button?
>
> The Easyshare software just won't do it.
>
>

 

Kodak CX7330 with SD card. Can't read the card directly on XP PC or with cable. Installed connection software, now says retrieving contents, but not a clue to where. Retrieving does seem to complete, then little window goes away.

I just would like to read the SD card like I do with SD cards from other cameras. Any ideas?