I got a used Kodak DX3600 camera and the dock you can get with it. Idea being, it's a gift for a friend who's EXTREMELY computer non-techie. The idea of one-touch (1) download of photos (2) recharge of batteries and (3) erasing photos off Compact Flash card--very much a good thing for this person. Hours and hours later, I just can't get it to work. I have reinstalled the software three times, making sure to clean the registry out very good. Regardless, when I press the button the most I will get is that "Battery Level is Good" or "Checking Devices" or something like that. It just simply refuses to initiate download of photos. The original CD with older software does it, so does newer software--yes, I did do a "clean install." Is there any way to MAKE this software do it--WITHOUT having to right-click over the icon and select "Transfer Now?" If not, does any 3rd party software download the photos AND clear the photos off the card--and do so at the push of the dock's button? The Easyshare software just won't do it.
Hi Larry, If you search this group for Easyshare in google you will find lots of complaints about it. The most common advice is to buy a card reader and forget about Easyshare and the docking thingie, except for charging. In your case that is not the correct advice though. I would suggest that you learn your friend to right click and choose "Transfer Now". Not what you want to hear, but ... It might be possible to fix it and it might not. You seem to be familiar with computers so I think you understand that Kodak uses some functionality in Windows to initiate the transfer. To get such OS "Magic" to work is sometimes almost impossible, or at least takes a long time and lots of research. I also recommend you not to believe that anything on a computer is that easy and that companies that claim so are not fully truthful. Automatic things can (and often do) go wrong. Lets hope that someone here knows how to fix it though. Good luck, Roland
I encountered a computer that did this once. I ended up going through their startup programs and disabled everything except the easyshare software and presto it worked. I don't know the specific program that caused the problem. Try this - go to start, choose run and type msconfig. Go to the startup tab and turn everything off except anything kodak related. Reboot and see how it works. If it does work, you can try turning each program on one by one until you determine which one is stopping it.
Yeah, in my case, I use a Sony 2 megapixel (DSC-P50) and a Nikon 5700, and use a card reader & regular battery recharging for my usage. Not hard at all for me. This person, though, is the type that would definitely benefit from a dock--a system where you push the button and all is done for you. That's why I'm trying in agony to get it to work. LRH
Actually, if i right-click and say "transfer now," even THAT doesn't work. It says "a connected device could not be found." Meanwhile, on the bottom-right it still says "Kodak Camera Connection Software--Retrieving Device Contents." The progress bar is invisible--it hasn't budged--and it's been there like 20 minutes, the dock flashing green the entire time with all of it apparently happening in vain. This fucking thing is going in the swimming pool--FAST. LRH
Greetings Larry, Sorry to hear about your trouble. Actually, it should be quite easy to install. What system are your running (OS and version) and what are the attributes of the computer. It will help to know these facts. Did you install the software that came with the camera, etc.? Did you install the latest version that is on our website? Did you plug the camera into the computer before installing the software? Are you seeing any error messages? Regardless, please try the following. Remove the existing software by the ADD/REMOVE feature of Windows if that is your operating system. Once removed, go to the following site and run the clear utility - http://www.kodak.com/go/clear2 - or if the software you installed was a later version 3.x. If it was 3.x use the http://www.kodak.com/go/clear you may want to run it just in case. Once the software versions you installed are completely removed, try reinstalling the latest version 4.0 from the Kodak website. Make sure you include all options. Do not plug in the camera until the software has been successfully installed. Retry the camera to see if it works. The camera should be recognized. In the meantime, allow the camera to remain on the powered dock so the battery is charged. Talk to you soon, let me know how you make out. Ron Baird Eastman Kodak Company
Kodak CX7330 with SD card. Can't read the card directly on XP PC or with cable. Installed connection software, now says retrieving contents, but not a clue to where. Retrieving does seem to complete, then little window goes away. I just would like to read the SD card like I do with SD cards from other cameras. Any ideas?
