I got a used Kodak DX3600 camera and the dock you can get with it. Idea being, it's a gift for a friend who's EXTREMELY computer non-techie. The idea of one-touch (1) download of photos (2) recharge of batteries and (3) erasing photos off Compact Flash card--very much a good thing for this person. Hours and hours later, I just can't get it to work. I have reinstalled the software three times, making sure to clean the registry out very good. Regardless, when I press the button the most I will get is that "Battery Level is Good" or "Checking Devices" or something like that. It just simply refuses to initiate download of photos. The original CD with older software does it, so does newer software--yes, I did do a "clean install." Is there any way to MAKE this software do it--WITHOUT having to right-click over the icon and select "Transfer Now?" If not, does any 3rd party software download the photos AND clear the photos off the card--and do so at the push of the dock's button? The Easyshare software just won't do it.