Kodak DX6440 lens problem?

Discussion in 'Kodak' started by Michael Hoffman, Dec 27, 2004.

  1. Hi all,
    I purchased the DX6440 in April and took it on my travels in Costa
    Rica, Belize, and across the USA. Takes wonderful pictures and I am
    *very* happy with the camera!

    One odd thing though: Many times, when turning ON the camera, the lens
    comes out, but the lens shutter is VERY SLOW to open. Almost like the
    motor is burning out. When this happens, the shutters are also very
    slow to close when turning the camera off.

    At first I thought this might be due to low battery power, but I've had
    it happen when the camera was taken fresh off the dock with 3 solid
    greens. (Haven't actually checked if it happens when the camera is
    still in dock, but when do you ever use the camera like that in the
    real world?)

    As my 1 year warranty will expire in a couple months, I was wondering
    if this sounds like a warranty problem, or is there something I can do
    myself to fix it?

    Thanks,
    Michael Hoffman

    P.s. -- If anyone is interested in seeing the pics, let me know and
    I'll post the website.
     
    Michael Hoffman, Dec 27, 2004
    #1
    1. Advertisements

  2. Michael Hoffman

    Ron Hunter Guest

    I have not seen this symptom on my DX6440. Sure, I would love to see
    your pictures. About 500 or so of mine are available on Webshots
    (www.webshots.com) under the user id of rphunter42. The shots from May
    2003 onward are with the DX6440.
    Email address below.
     
    Ron Hunter, Dec 27, 2004
    #2
    1. Advertisements

  3. Michael Hoffman

    Ron Baird Guest

    Hi Mike,

    Sounds like a great trip. My Daughter took a similar trip and thoroughly
    enjoyed it. Great time.

    OK, since the climate there is pretty humid and there are a great many
    growing things in the area, I wonder if you might not have gotten something
    on the door blades? If so it could make them slow down. One way to be sure
    is to try the camera with fully charged and fresh batteries, as you note.
    Be sure they are completely charged and up to full power. If this continues
    to hapen where the doors are slow, then I suggest you get in touch with our
    support team directly. They can get your camera in for review and testing.
    If there is no damage to the camera from water or being dropped, the service
    would be warranted.

    Be sure to test the battery first.

    800 235-6325

    Let me know if you think I can help, Mike, I am here for you.

    Ron Baird
    Eastman Kodak Company
     
    Ron Baird, Jan 3, 2005
    #3
  4. Thanks Ron. I know the camera was not dropped or damaged in any way. As I
    mentioned, I have tested the camera with fully charged batteries... at first,
    the doors popped right open, but now they are slow even when the camera is
    just removed from the dock.

    I'll give the support team a call. The camera is a refurb, but still covered
    under a warranty.

    By the way, the website for the pics is http://www.panix.com/~mrh/mwtrip.html

    Some of the pics are not viewable using Mozilla Firefox... I'm looking into
    that issue.

    Michael

    In <crcg66$i0i$> article, Ron Baird mentioned that:
    : Hi Mike,

    : Sounds like a great trip. My Daughter took a similar trip and thoroughly
    : enjoyed it. Great time.

    : OK, since the climate there is pretty humid and there are a great many
    : growing things in the area, I wonder if you might not have gotten something
    : on the door blades? If so it could make them slow down. One way to be sure
    : is to try the camera with fully charged and fresh batteries, as you note.
    : Be sure they are completely charged and up to full power. If this continues
    : to hapen where the doors are slow, then I suggest you get in touch with our
    : support team directly. They can get your camera in for review and testing.
    : If there is no damage to the camera from water or being dropped, the service
    : would be warranted.

    : Be sure to test the battery first.

    : 800 235-6325

    : Let me know if you think I can help, Mike, I am here for you.

    : Ron Baird
    : Eastman Kodak Company




    : : > Hi all,
    : > I purchased the DX6440 in April and took it on my travels in Costa
    : > Rica, Belize, and across the USA. Takes wonderful pictures and I am
    : > *very* happy with the camera!
    : >
    : > One odd thing though: Many times, when turning ON the camera, the lens
    : > comes out, but the lens shutter is VERY SLOW to open. Almost like the
    : > motor is burning out. When this happens, the shutters are also very
    : > slow to close when turning the camera off.
    : >
    : > At first I thought this might be due to low battery power, but I've had
    : > it happen when the camera was taken fresh off the dock with 3 solid
    : > greens. (Haven't actually checked if it happens when the camera is
    : > still in dock, but when do you ever use the camera like that in the
    : > real world?)
    : >
    : > As my 1 year warranty will expire in a couple months, I was wondering
    : > if this sounds like a warranty problem, or is there something I can do
    : > myself to fix it?
    : >
    : > Thanks,
    : > Michael Hoffman
    : >
    : > P.s. -- If anyone is interested in seeing the pics, let me know and
    : > I'll post the website.
    : >
     
    Michael Hoffman, Jan 5, 2005
    #4
  5. Michael Hoffman

    Ron Hunter Guest

    Not sure which pictures you had trouble with but I just looked at them
    with Firefox, no problem. You might invest in something like Photoshop
    Elements 3.0 to make some of the shots MUCH better.
     
    Ron Hunter, Jan 5, 2005
    #5
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.