Kodak makes memory cards?

Discussion in 'Kodak' started by Basic Wedge, Jan 22, 2005.

  1. Basic Wedge

    Basic Wedge Guest

    I've started seeing memory cards with Kodak's name on them. Is this
    something new, or have I just been missing it? Any experience with them? Any
    opinions on how they compare to other brands?

    Basic Wedge, Jan 22, 2005
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  2. Basic Wedge

    Harvey Guest

    I have six year old Kodak CF cards. No problems at all.
    Harvey, Jan 22, 2005
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  3. Basic Wedge

    Ron Baird Guest

    Hi Rob,

    Actually, Kodak has offered memory cards since very early on (in the 90's).
    So, the cards you are seeing currently are indeed of the highest quality and
    should perform very well for you. If you have any questions, about them or
    other Kodak media or camera issues, let me know. Glad to help.

    Ron Baird
    Eastman Kodak Company
    Ron Baird, Jan 24, 2005
  4. Basic Wedge

    Ron Hunter Guest

    However, I don't believe Kodak actually MAKES the cards. Usually such
    things are 'rebranded'. They are supplied under contract by a reputable
    supplier, and manufactured to Kodak specifications. I believe actual
    flash memories are only made be a few companies, world-wide.
    Ron Hunter, Jan 25, 2005
  5. Note: "offered" not "made".
    They could be from any manufacturer.

    David J Taylor, Jan 25, 2005
  6. I would imagine that as well - I wonder just how much testing and incoming
    QC they actually do, though?

    David J Taylor, Jan 25, 2005
  7. Basic Wedge

    Ed Ruf Guest

    I've been dealing with Lexar regarding a USB problem with an old 8x
    card. If you go to lexar's site the opening tech support page at
    http://www.lexar.com/support/index.html gives you a choice of Kodak or
    Lexar support areas.
    Ed Ruf Lifetime AMA# 344007 ()
    See images taken with my CP-990/5700 & D70 at
    Ed Ruf, Jan 25, 2005
  8. Basic Wedge

    Denis Marier Guest

    I have had about the same experience with Fuji that you had with Kodak.
    At the exception that my warranty was over by two months and the camera was
    a low cost one. After several emails and chatting with Fuji I sent the
    camera to their repair center and paid for the freight. After expediting
    them for several weeks I learned that the repair cost was as close as to buy
    a new one. I did not agreed with the repair cost and told them to keep the
    camera. That took place last April 2004. Last week 14 January 2005 I got a
    parcel from Purolator. It was from Fuji repair center returning the non
    functioning camera with a writing estimate for the repair. On the estimate
    it stated that if I wanted to camera repaired to return it with a
    Cheque/money order payable Fuji Photo Film or my credit card number. I
    contacted Fuji by phone and they replied with a canned statement that they
    were following procedures?
    Denis Marier, Jan 26, 2005
  9. Basic Wedge

    Ron Hunter Guest

    You certainly have had a rare series of unpleasant problems. I am on my
    second Kodak digital camera and haven't had a moment's problem with
    either of them. By coincidence, the one I use now is a DX6440, and it
    works perfectly, and is a bit over a year old. Yours is the first post
    I have seen here regarding problems with the battery latch. Perhaps
    they got a bad batch of parts. Most of the stories of Kodak repair
    service I have seen here reflect very quick turnarounds, and satisfied
    users. I am glad that your dealer is so patient about your problems.
    At least that makes the situation a bit more bearable.
    Ron Hunter, Jan 26, 2005
  10. Basic Wedge

    Paul H. Guest

    I've had several Kodak *brand* CF cards since 1998 or so, but who knows who
    really makes them? Kodak probably gets them from several sources and then
    slaps their label on them.
    Paul H., Jan 26, 2005
  11. Basic Wedge

    Steven Guest

    Snice Kodak has bought and owns Lexar Media( or what ever there
    calling themselfs now). That companys makes the cards and Kodak buts
    there name on them.

    Steven, Jan 27, 2005
  12. Basic Wedge

    Ron Baird Guest

    Greetings Jim,

    Sorry to hear about your experience, Jim, that is not the normal experience
    for Kodak. I am glad to see if I can help. I can appreciate the frustration
    and I apologize for any misinformation you might have received.

    The battery clip seems to be what broke on you and is, of course, in place
    to secure the battery and hold it in place. A quick review of it reveals
    that if the battery is inserted in the wrong orientation, and the clip not
    moved out of the way, as shown in the manual, the clip can be forced and
    broken. I can understand how this might happen. I would suggest, however,
    that any resistance in a process should not be met with force. Rather, a
    quick review to see why something does not work will usually result in
    finding a better way. You have a point, however, Jim, and I am taking this
    to others to be sure that the issue is reviewed and understood. The design
    of having a clip in place to hold the battery is sound, and it should be
    easy to do.

    Actually, I have a DX7440 here and have been experimenting with it to see
    how the process works. You can also find it online at the following URL.
    Please note the process of inserting the battery, I am sure you did this
    already but noting it may keep you from any future problems like this.
    Keeping that in mind, I suspect you will be able to enjoy your camera for a
    long time and make use of all your accessories.


    1. Turn the Mode dial to Off.
    2. On the bottom of the camera, slide the battery door and lift to open.
    3. Insert the battery as shown. Tilt the battery so the battery lock is
    pushed to the side. Push the battery into the battery compartment. The
    battery lock holds the battery in place.
    4. Close the battery door.

    The process has images to review.

    If you think I can help you with any other issues, I am glad to do it. I am
    here for you Jim, and will make sure you get the support you need.

    Talk to you soon,

    Ron Baird
    Eastman Kodak Company
    Ron Baird, Jan 27, 2005
  13. Basic Wedge

    Ron Hunter Guest

    You really do need to chill out a bit. A couple of your statements make
    me curious.

    That part was designed to fail and the camera not
    Does that mean it HAD been subjected to shock/vibration? And how about
    extreme cold? Some plastics get really brittle in the cold. It seems
    strange that I am reading ONLY your experience with this problem...

    Whomever designs Kodak's battery doors (and clips, evidently) has the
    idea that small tabs of plastic can hold a lot of stress. Wish it were
    so. The DX6440 has a battery door that is closed by only a small
    plastic tab. I am sure it will break someday. So far, I have been VERY
    careful with it, but someday I will forget...

    I hope you have worked out some kind of solution with your dealer for a
    camera that better suits your needs. So, now relax, take a few slow
    breaths, and take some pictures.
    Ron Hunter, Jan 29, 2005
  14. Basic Wedge

    Ron Hunter Guest

    Ok, your mention of vibration led me down the wrong road, at least after
    the camera was in your possession, but what about exposure to
    shock/vibration/cold BEFORE you took possession? The fact that you got
    more than one camera with the same problem, and yours is the only case I
    have seen of this complaint on this camera leads me to think there is a
    local cause. As for my experience with a different camera, it was
    included to illustrate that Kodak doesn't seem to think that battery
    doors (or retaining clips) need to be very robust. And of course you
    don't care. You are too angry, and self-centered to care.
    It is more time, and money than ANY company would want to spend. As for
    Kodak's response, when I wrote them about what I felt were shortcomings
    with my older DX3600, they replied that they would address them in later
    models, and every single one was corrected in the camera I now own.
    As you know, the customer IS usually the problem.
    Ron Hunter, Jan 29, 2005
  15. Basic Wedge

    Ron Hunter Guest

    They have an outlook you don't understand. First, they are responsible
    to the company. Second, they have access to records of complaints, and
    if none match yours, then they conclude that something specific to your
    usage, or local conditions, probably caused the problem.

    I don't know where you live, but in some areas of the country the
    weather has been quite severe lately. Imagine a truckload of cameras
    subjected to -40 degree temps for a couple of days.

    See above. Do you really think Kodak intentionally put bad battery
    clips in your camera? IF the clip were inherently defective in design,
    they we would be hearing a hue and cry in this newsgroup. We have only
    your account.

    It has been my experience that people complain no matter HOW well, or
    poorly they are treated. Kodak is not perfect, but they do better than
    most other camera companies. Read the accounts in this newsgroup.

    Good, because what I have is a camera the works just fine, even though I
    contend that the battery door retaining mechanism is poorly designed.
    Knowing that, I am extra careful with it, and will examine any future
    camera to see if the condition persists. I don't assume that because I
    have a bad experience, someone is out to get me (even if they ARE), or
    that every product from the company is bound to be defective.
    Ron Hunter, Jan 30, 2005
  16. Basic Wedge

    Ron Hunter Guest

    WRONG. Over the past 55 years I have been taking pictures, I have
    used MANY different cameras, most of them Kodak and have had no problems
    with ANY of them. Maybe it is in the way they are used. Now I did have
    trouble with a Minox B back in 1965, but then coral dust is hell on
    things with small moving parts...

    I guess your experience trumps mine.
    Ron Hunter, Jan 31, 2005
  17. Basic Wedge

    Ron Baird Guest

    Greetings Jim,

    Let me first assure you that I in no way doubted your experience. The
    references and suggestions I made were not only for you in your experience,
    but for all that come to the newsgroups for help and review. Many people
    just come and read and never say anything. I simply wanted to be sure they
    were aware of the best way to handle their camera. I do not doubt for a
    minute that you had the experience you noted in the way you explained. I was
    glad, however, to see that you now have a camera that is OK.

    I also want to assure you that we take reports like yours very seriously, as
    I noted, I did report your experience to those that are responsible for
    design and manufacture, etc. Our engineers will be looking carefully at how
    this clip performs. So, actually, we appreciate the feedback very much.

    My intent was not to frustrate you Jim, and I am sorry if it upset you. I
    offered the manual reference to help all that might review my reply as a way
    to insert the battery. I also continue to offer you my help, if you need it
    in the future. If you do, I hope you will let me know or post here so I
    will see it. If you continue to have trouble with your camera, I will make
    sure you get one that is working perfectly. As I noted, I will also provide
    any reviews or other information from your experience.

    Thanks for your patience, Jim, I am following through.

    Best regards,

    Ron Baird
    Eastman Kodak Company
    Ron Baird, Jan 31, 2005
  18. Basic Wedge

    Ron Hunter Guest

    Perhaps you could buy the older version (DX6440). No problems with the
    batteries as they are AA NIMH (2). The SD card has its own door. Note
    that the battery door is secured only by a small piece of plastic, but
    if you get the dock, and use the Kodak NIMH battery pack, there is
    little need to open this door. I have used it for over a year with no
    Ron Hunter, Feb 18, 2005
  19. Basic Wedge

    Ron Hunter Guest

    It sounds like a production run was made with a very bad shipment of
    those battery clips. Kodak should take care of the problem.
    Ron Hunter, Mar 15, 2005
  20. Basic Wedge

    Ron Baird Guest

    Greetings Pagonavitt,

    Sorry to hear that your girlfriends camera is broken. Kodak will stand
    behind the camera and service it for her at no charge. Please have her call
    or contact Kodak at the following number:

    800 235-6325

    Or email us via the Kodak web site. They will help you get your camera in
    and returned good as new. Your comments have been heard loud and clear, as
    well. Of course, if you have any questions or a concern, let me know and I
    will try to help directly.

    Talk to you soon,

    Ron Baird
    Eastman Kodak Company
    Ron Baird, Mar 15, 2005
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