Kodak - Precision Camera Repair

Discussion in 'Kodak' started by Tony Miklos, Mar 5, 2007.

  1. Tony Miklos

    Tony Miklos Guest

    Has anyone dealt with this *&$%@# place? I had to send my camera back 3
    or 4 times and it's still not fixed right!

    The problem is the viewfinder is out of focus. This problem shows up
    very easy if I'm zoomed out. I hold the button halfway down and the
    camera does it's auto focus, but the viewfinder is still out of focus.

    There is an adjustment on the side of the camera to focus it, but it
    doesn't adjust far enough. It used to work fine until my brother
    dropped it and also screwed up the lens.

    The last time I sent it in I purposely turned the viewfinder focus way
    out of range. Twice I asked them to please call me if they could not
    duplicate the problem and neither time did they take the time to call.

    They ship it back saying nothing is wrong. The last time they did
    remark that I had the viewfinder out of adjustment. I think they may
    have actually done something the last time because it is better, but
    still not fixed.

    It's a DX6490. I should have just trashed the camera and bought a new
    one. I would have if I knew how much their repair department sucks.

    Tony
     
    Tony Miklos, Mar 5, 2007
    #1
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  2. Tony Miklos

    Tony Miklos Guest

    Enfield, CT
     
    Tony Miklos, Mar 5, 2007
    #2
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  3. Tony Miklos

    J. Clarke Guest

    Right down the street from me. Took my 30D in to get some metal filings
    cleaned out of it--they didn't particularly impress me. Didn't seem
    _that_ incompetent though. It did come back clean and working.
     
    J. Clarke, Mar 5, 2007
    #3
  4. Tony Miklos

    J. Clarke Guest

    Precision Camera Repair is associated with Kodak only to the extent that
    Kodak is one of the brands that they service.
     
    J. Clarke, Mar 5, 2007
    #4
  5. Tony Miklos

    J. Clarke Guest

    I have a stupid question for you. Do you wear glasses?

    The focus adjustment in the finder is intended to be a correction for
    less than perfect vision and has a limited range. If you need a strong
    correction it might not have sufficient range unless you are wearing
    your glasses.

    On the other hand it's possible that the LCD in the finder has shifted,
    but for that to happen structure would probably have to be broken.
     
    J. Clarke, Mar 6, 2007
    #5
  6. digitalguru432, Mar 6, 2007
    #6
  7. Tony Miklos

    Tony Miklos Guest

    Yes, they are an authorized repair center. Kodak referred them to me
    for service. I'm not sure if they do warranty service also.

    Tony
     
    Tony Miklos, Mar 6, 2007
    #7
  8. Tony Miklos

    Tony Miklos Guest

    Not a stupid question at all. Yes I do wear glasses. Before the camera
    was dropped, I could focus the viewfinder and still had a little further
    I could go if I had to. Maybe the person doing the repair is farsighted
    and I am nearsighted? Still, there should be a center point for
    adjustment. It was way off the first few times I asked to have it fixed.

    All I can say is that it worked perfect before it was dropped. Oh, and
    my eyeglass lenses are on the weak side.

    I think I'm going to have to send the camera to Kodak and have them send
    a different "factory serviced" camera. Kodak gave me that choice
    since Precision Camera @ 4 Anngina Drive, Enfield CT 06082 doesn't seem
    to have the knowledge to do the repair themselves.

    Tony
     
    Tony Miklos, Mar 6, 2007
    #8
  9. Tony Miklos

    John Turco Guest


    Hello, Tony:

    The previous poster ("Watcher") was alluding to the fact that, Kodak
    has long outsourced the manufacture of its digicams, to other companies
    (such as Sanyo).

    Of course, this happens to be common practice, throughout the modern
    camera industry; singling out Kodak, for scorn, is simply mindless
    prejudice.


    Cordially,
    John Turco <>
     
    John Turco, Mar 9, 2007
    #9
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