Kodak SW

Discussion in 'Kodak' started by Pete, Jun 1, 2004.

  1. Pete

    Pete Guest

    I discovered that the provided Kodak SW
    that came with my camera produced a problem
    in shutting down my system [98SE] - it won't.
    Anyway, I mailed the kodak people stating that
    I was convinced it was their software and not a
    MS problem I also explained what steps I took to
    arrive at that conclusion.

    They mailed back saying that they knew about it
    but had no FAQ reference to it because it was resolved
    in the new SW issue. I said that was no good to me
    since I didn't fancy downloading 18mb and why was
    the old software not recalled or a more sensible patch
    provided.

    That was two weeks ago. Today the new SW version 3.4
    arrived through the mail box. And yes it does work. Properly.

    Nice to know you can get some things resolved when you
    mail these people. Might be a rarity, but for me anyway
    my faith in these matters has slowed down on the slide
    to complete scepticism.

    So anyone out there who has a similar problem to the one I had,
    [98SE only] the resolution is the new Sharteware Version 3.4
    which you can download [18 mb] or mail support for a copy
    with glowing praise for their product. :))
     
    Pete, Jun 1, 2004
    #1
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