Kudos to Fuji

Discussion in 'Fuji' started by dperez, Sep 7, 2003.

  1. dperez

    dperez Guest

    I'm sure Nikon has something very similar, but this experience still surprised

    As I said earlier this week (on Monday), being an uncoordinated doofus I managed
    to get somekind of smutch on the CCD of my 2 week old Fuji S2. So, after
    attempting to blow it offunsuccessfully, I called Fuji tech support and talked
    to one of their guys about cleaning it. He suggested that if I really WANTED to
    clean it myself I should get the recommended swabs and Eclipse liquid, BUT he
    suggested I send it back and let them clean it.

    And that if I sent it overnight it'd be back within a week or so.

    So, on Tuesday afternoon I sent the body out overnight. I enclosed a note
    describing my problem with spots, AND the results of the dead pixel test I'd run
    over the weekend. On Thursday afternoon I called the repair department to make
    sure they were aware of what was going on..... The person I talked to said "Oh,
    thats done and its going back out today. You'll have it for the weekend..."

    Yeah, no kidding... I SENT it on Tuesday. They fixed it Thursday morning, and
    sent it back overnight on Thursday afternoon. I had it back in my hands by 2 pm
    on Friday.......

    My dead pixel test turned up several pixels that showed as "hot" on exposures of
    a second or more. So, I mentioned that in my note.

    Well, according to the service ticket they applied correctional data and updated
    software as well as cleaning the CCD. Whatever they did, the dead pixel test
    now comes up absolutely clean.

    AND the CCD is IMMACULATE. I did several shots of the sky at various exposures
    (the spots were really apparent on slight underexposure) and things are perfect
    in Photoshop...

    Now I just have to KEEP the thing clean!!!!!!!!!

    I think I'd best order the swabs and cleaner... 'Cause I'm not gonna give up
    crawling around the outdoors shooting those flowers and bugs and birds and
    animals and kids that folks in here are so tired of seeing!

    How do the rest of y'all that are using S2 or D100 or equivalent units avoid
    getting microscopic stuff on the CCD?
    dperez, Sep 7, 2003
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  2. dperez

    Myron Wellan Guest

    How do you do "A dead pixel test"?

    Myron Wellan, Sep 7, 2003
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  3. dperez

    HanK Guest

    I used to have to clean my D30 every week, I got a mini vac for £10 from
    jessops worked a treat, still have to clean the 10D with it but not as
    often. Get used to it. Dont use a pressure air can tho.
    HanK, Sep 7, 2003
  4. Shoot the inside of your lens cap in manual mode with various ISOs and
    exposures. Make sure you shoot in TIF mode, then run the photos through Dead
    Pixel Test, a free utility available at http://tinyurl.com/m5zf .

    Howard McCollister, Sep 7, 2003
  5. dperez

    Dutch Guest

    Thanks for the software link. Very useful!

    It's Just a dream...now go back to sleep!
    Dutch, Sep 8, 2003
  6. dperez

    dperez Guest

    Go to http://tinyurl.com/m5zf and download DeadPixelTest. Shoot 4 or 5 pictures
    in TIF/RGB with the lens cap on in manual mode at various ISOs and various
    shutter speeds. Usually a few shots of the lens cap at 1 second, 1/30 sec, 1/10
    second will suffice, and run the resultant TIFs through DeadPixelTest. It will
    locate hot pixels and dead pixels. Hot pixels are exaggerated in JPG mode
    because of the compression, so it needs to be TIF.

    I ran exposures all the way down to 2 seconds and at ISO from 200 to 800...
    dperez, Sep 8, 2003
  7. I have had three Fuji digicams. (UK suppliers)

    After a while my first 4700 developed a fault in the flash mechanism that
    resulted in it having to be pushed down a few times before it would latch.
    It was returned to Fuji via the retailer, and was back in perfect order
    within two weeks.

    I traded the 4700 for a 6800, which I still have. The 6800 has performed
    faultlessly, even after being dropped on the road from my car window.

    I have had an S2 pro for just over a year now, and have no complaints. I
    still would buy Fuji in preference to most competitors.

    Dennis Bradley, Sep 8, 2003
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