Licensed user of Photoshop 4.0 Can I get Photoshop CS upgrade?

Discussion in 'Photoshop' started by Alberich, Jan 13, 2004.

  1. Alberich

    Alberich Guest

    Here's a simple question. I am a licensed user of Photoshop 4.0 for
    Windows. Remember that version? Anyway, I wanted to know if I can
    upgrade to Photoshop CS from Photoshop 4.0. If the answer is yes, then
    I'll get it. If the answer is no...I won't bleed my wallet and credit
    card to get the full version. I'll start investigating alternatives like
    Paint Shop Pro. Putting up with activation is one thing...but being
    forced to buy the full version is an entirely different issue.
    Alberich, Jan 13, 2004
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  2. Alberich

    LifeIsGood Guest

    Call ADOBE
    LifeIsGood, Jan 13, 2004
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  3. Yes, you can use the upgrade if you own 4.0. But you'll need to call
    Adobe at (800) 685-3658 (not the number given in the readme file) to
    complete the activation process. Whether Adobe's programmers screwed up
    and created an installer incapable of reading program serial numbers
    prior to V5.0 or whether they intended to originally restrict the
    upgrade to 5.0 owners and up and changed their minds is unknown. Either
    way, as the tech explained on the phone, they need to run you through a
    couple of command line prompts with the installer to feed it the correct
    code. So they said. I'd already borrowed a friend's V6.0 CD-ROM and
    used it as the "check" for the installer so I didn't get to actually run
    through the entire process myself. But querying the tech gave me the
    scenario as described above.

    Your mileage may vary, etc. but this was hot off the presses this very
    Mike Richmann, Jan 13, 2004
  4. Alberich

    Alberich Guest

    Sounds like Adobe screwed it up. I'm not getting the upgrade. I'll stick
    with my legally purchased copy of Adobe Photoshop 4.0 thank you very
    much. I'm very disappointed to hear this. Either Adobe fixes their own
    upgrade license issues or I'm not getting their upgrade at all. If
    they've messed up their own license upgrade options on their own
    software...I don't think Adobe is for the customers anymore. I'm going
    to take a look at alternatives out there. So I'd have to be a licensed
    user of Version 6.0? Forget it.
    Alberich, Jan 13, 2004
  5. Alberich

    DSphotog Guest

    You did not read the previous post correctly or you are simply trolling.

    Call Adobe at the number given and they will walk you thru the upgrade
    process. Minor inconvenience IMHO.

    Hope this helps,
    DSphotog, Jan 13, 2004

  6. I'd recommend rereading what I wrote. The first two sentences are key
    and they're pretty clear...
    Mike Richmann, Jan 13, 2004
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