Minolta Dimage Scan Dual IV Film Scanner

Discussion in 'Minolta' started by Bill McCaffrey, Sep 17, 2004.

  1. I bought a new Minolta Dimage Scan Dual IV Film Scanner and it will not work
    with Windows XP. When I double click the Minolta software icon it says it is
    doing set up but it locks and I need ctrl-alt-delete to get out of software.
    There is some connection to the scanner because it makes some noise when I
    start the software. Any help would be appreciated.
    Bill McCaffrey, Sep 17, 2004
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  2. Bill McCaffrey

    Ray Guest

    I am running win XP home with SP2,bought a dimage dual scan IV a couple of
    months ago,scanned about 1500 slide with no trouble at all,maybe you need to
    uninstall and do a reinstall.
    Ray, Sep 17, 2004
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  3. Bill McCaffrey

    Ryadia Guest

    I'm not sure about your particular scanner but...
    It is standard install practice to install the software without the
    scanner being connected. Then hook up the scanner and let windows
    discover it. If you installed the scanner and then let windows find it,
    the install will most often fail.

    Ryadia, Sep 18, 2004
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