Minolta Scan Dual 3 Installation problem! Please HElp me

Discussion in 'Minolta' started by Bot-tastic, Jul 18, 2003.

  1. Bot-tastic

    Bot-tastic Guest

    I just got my Minolta SD3 and I can not get it to work. My computer is
    500mhz WIN 98 my USB is 1.1. I keep getting the error "could not confimr
    scanner connection" or it will say "Starting please Close scanner door" .
    odvisouly it is closed. Also I noticed that the Light on the Scanner does
    not come on no matter what I do. Should I send it back?
    Bot-tastic, Jul 18, 2003
    1. Advertisements

  2. Bot-tastic

    Onepercentf Guest

    Before you send it back - try turning off your anti-virus program, if you have
    one. Also how much RAM does your computer have? I had to upgrade mine to
    256Mb to get it working properly. I have always found the Minolta helpdesk
    very good - I don't know where you are but the number in the UK is 0870
    0104107. Good luck!
    Onepercentf, Jul 18, 2003
    1. Advertisements

  3. Bot-tastic

    Bot-tastic Guest

    I called and they said it has probably a short circuit..Hey I remember that
    movie. But anyways I will send it back to the people I bought from for an
    exchange of a new one.
    Bot-tastic, Jul 19, 2003
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.