Minolta Scan Dual 3 Installation problem! Please HElp me

Discussion in 'Minolta' started by Bot-tastic, Jul 18, 2003.

  1. Bot-tastic

    Bot-tastic Guest

    I just got my Minolta SD3 and I can not get it to work. My computer is
    500mhz WIN 98 my USB is 1.1. I keep getting the error "could not confimr
    scanner connection" or it will say "Starting please Close scanner door" .
    odvisouly it is closed. Also I noticed that the Light on the Scanner does
    not come on no matter what I do. Should I send it back?
     
    Bot-tastic, Jul 18, 2003
    #1
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  2. Bot-tastic

    Onepercentf Guest

    Before you send it back - try turning off your anti-virus program, if you have
    one. Also how much RAM does your computer have? I had to upgrade mine to
    256Mb to get it working properly. I have always found the Minolta helpdesk
    very good - I don't know where you are but the number in the UK is 0870
    0104107. Good luck!
     
    Onepercentf, Jul 18, 2003
    #2
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  3. Bot-tastic

    Bot-tastic Guest

    I called and they said it has probably a short circuit..Hey I remember that
    movie. But anyways I will send it back to the people I bought from for an
    exchange of a new one.
     
    Bot-tastic, Jul 19, 2003
    #3
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