Here's an update on Nikon's Capture 4 software, and how it runs on a\nMac...it's a rather long rant, but if nothing else, this will give me a\nchance to vent some frustration...and hopefully serve as a warning for\nothers...\n\n\n\nAnyways, I'll start with the good when Nikon View and Nikon Capture\nare running properly, they actually do a fairly good job of editing and\nmanipulating Nikon's NEF raw images. (For those not familiar with these\nsoftware packages, View is the "freebie" viewing and basic editing software,\nand Capture is the "extra cost" editing package.) Certainly not as\nsophisticated as PhotoShop, but then Capture is easier to learn and\nconsiderably cheaper. I found I could use Capture pretty effectively within\na short period of time.\n\n\n\nBut now the bad Nikon makes excellent camera gear, but their software\nquality and support...well, um...oh dear... Here's the story:\n\n\n\nI originally decided to install View and Capture on my new iBook G4 (running\nOsX "Tiger") using the 30-day trial versions. It was certainly well named:\nit ***was*** a trial to download and install! At one point, View would\nrun...but Capture would abort with a funny error message. (Maybe something\nto do with the PACE anti-piracy software.) Then, I managed to get Capture\nto run...but View aborted whenever it encountered an NEF file edited by\nCapture. This was all aggravated by attempting to download software from\nNikon's Canadian and American websites, which can only be described as sheer\nhell. (I live in Canada, but often access Nikon's U.S. support site for\npackages that aren't on the Canadian site.) For starters, I could usually\ndownload View and Capture software upgrades...but occasionally both sites\nwould tell me I was not authorized to download, even when I should have been\nallowed. (Nikon Support couldn't figure that one out.) As well, although\nthe Canadian and American websites seem to be linked (my Nikon support ID is\nhonored at both sites), the software packages on the sites don't seem to be\n*quite* the same: it appears that the American site has "U.S." versions of\nsoftware, while the Canadian site has "international" versions. Now, if you\ncheck the "about" menu selection when Capture is running, there is\nabsolutely no indication whether it is a "U.S." or "international"\nversion...but the installation process knows: if you try to update the\nsoftware, and there's a "region" conflict, the installer refuses to do\nanything. (How idiotic: why doesn't Nikon simply make one version of the\nsoftware that installs worldwide?)\n\n\n\nNevertheless, after much tinkering, downloading, and re-downloading, and\nre-installing, I finally got the latest versions of View and Capture to run\non my iBook. And I liked Capture...so I decided to buy a permanent copy\ntoday...\n\n\n\n(Sigh.)\n\n\n\nFirst problem: I bought a copy of Nikon Capture 4.1 from a local Nikon\ndealer, and I was running Capture 4.3.2 (trial version) on my iBook. Now,\nyou would think that the installation key for 4.1 would work for 4.3.2...but\nyou'd be wrong. Apparently, Nikon changed the authorization code. Here's\nwhat Nikon says on their support site:\n\n\n\n"The license validation method has changed between Nikon Capture 4.x and\n4.2. License codes from earlier versions of Nikon Capture cannot be used\nwith Nikon Capture 4.2. If you own a Nikon Capture 4.x license, please\ninstall and activate that copy before updating to this version."\n\n\n\nSo, I tried their advice...which lead to my second problem: whenever I\ntried to use the "uninstall" option in the Nikon Capture Installer to remove\nCapture from my iBook, it would seem to start up, ask me for my\nadministrator password, and then I would get a pop-up box with this message:\n"The application Nikon Capture Installer quit unexpectedly." (From the\nerror report, it looks like an attempt to access kernel memory caused the\nInstaller to abort.)\n\n\n\nHowever, if I tried to force an install of Capture 4.2 from the CD-ROM on to\nthe iBook, then the Installer would tell me I already had a newer version of\nCapture installed, and would exit.\n\n\n\nAt this point, I called Nikon Support in Toronto for help. (At my own\nexpense, I might add...Nikon Canada doesn't seem to have a 1-800 toll-free\nnumber.) The technician was baffled why the uninstall wouldn't work, but\ntold me the Capture 4.1 distribution package was obsolete, and the local\nNikon dealer should have sold me a Capture 4.2 package. I called up the\nstore, and explained the situation. The guy at the store offered to refund\nme for the package, but was really miffed: according to him, Nikon Canada\ndidn't warn him about any incompatibilities with authorization keys, and he\nthought the Capture 4.1 package was still OK to sell. Anyways, I went back\nto store, and by the time I got there (lo and behold) the store managed to\nfind a recently-arrived Capture 4.2 box for me.\n\n\n\nBack at home, I started up Nikon Capture 4.3.2 on the iBook, entered the\nauthorization key from the 4.2 CD-ROM...and it worked! Now Capture works\nfine. BUT...I don't know whether my earlier attempt to uninstall affected\nany files, or not. I did an experiment, and found that with even with the\n4.2 CD-ROM I ***still*** can't uninstall Capture (the abort still occurs),\nor re-install Capture 4.2 Lovely...I have an installation of Nikon Capture\nthat might, or might not, be OK, and that I can't seem to fix.\n\n\n\nNow, is it just me, or is it dumb to:\n\n1) Have different "region" versions of the same software that are\nincompatible?\n\n2) Change the license validation method within the same major release\nof a software package?\n\n3) Have an "uninstall" procedure that doesn't work?\n\n4) Have no way of forcing an installation of an earlier version of the\nsoftware?\n\n5) Have a support site that might, or might not, allow you to download\nsoftware updates?\n\n\n\nI really like my Nikon D100 (and my F90X and my F3), and my iBook, and I\neven like Nikon Capture, when it works. But this is, without question, the\nworst experience I've ever had in trying to install and update software on a\npersonal computer. What really cheeses me off is that this is all so\nunnecessary: I can't understand why Nikon even bothers charging anything\nfor Capture. They might as well just include it with any camera they sell\nthat supports NEF files, and then Nikon users wouldn't have to worry about\n"validation keys" and "authorized downloads". I can't believe Nikon is\nmaking that much money off Capture to make this pain to the user community\nworthwhile. Better yet, maybe they should just farm out raw image editing\nsoftware to a software house that knows how to properly debug and support\nsoftware. It's pretty obvious software isn't Nikon's strong suit.\n\n\n\nBTW, if anyone has any ideas how to work around the "uninstall" abort,\nplease let me know.