Nikon-Non US Warranty-So?

Discussion in 'Nikon' started by Alan Calan, Aug 30, 2007.

  1. Alan Calan

    JR Guest


    Well if its ANYTHING like the Nikon D70 I had, which 2 weeks out of
    warranty stopped working and they fixed it for free...no charge to me.
    So it depends...they will give you a grace period for some things....now
    buying a grey market piece of equipment means no warranty.

    JR
     
    JR, Aug 31, 2007
    #21
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  2. Alan Calan

    Bruce Guest

    was emnailed these from Nikon this is the country cides for Nikons DSLR's
    and what country they were imported from if they are grey market.

    Serial numbers beginning with:
    2 - Japan
    3 - USA
    4 - Europe (excluding UK)
    5 - Canada
    6 - Australia / New Zealand(?)
    7 - Asia (excluding Japan)
    8 - UK

    Look the UK has their own code I wonder Dave if you buy a camera with a
    Europe code will Nikon UK honor the warrenty since the last time I checked
    the UK was in Europe, I have been told by a UK Nikonian that the 4 code
    works in the UK and many of Jessops stuff now has the 4 code?


    Bruce
     
    Bruce, Aug 31, 2007
    #22
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  3. Alan Calan

    Matt Clara Guest

    Being from Germany, it's entirely understandable why you don't understand
    the US system imposed by Nikon USA; however, I have no idea why you'd try to
    answer based on your lack of knowledge--it's not helpful, and comes off as
    smart-ass.
     
    Matt Clara, Aug 31, 2007
    #23
  4. Alan Calan

    Paul Furman Guest

    My experience... When I dropped and cracked my D70, I went to a place
    that had a D200 at a reasonable price (they were just coming out at that
    time) and that dealer offered to send my broken D70 in to see if it
    could be repaired. As far as I can see, that's all the dealer has to do
    to fulfill their part of the warranty and if you bought the camera in
    Japan on vacation or gray market, you simply would have to pay postage
    and be responsible for nagging the Nikon repair center. In my case, they
    would have covered the shipping on a gray market camera, no questions
    asked, they were simply providing me with their standard level of
    customer service. They could have refused and sent me back to the place
    I bought the D70 but they didn't because I was now their new paying
    customer.
     
    Paul Furman, Aug 31, 2007
    #24
  5. Alan Calan

    Paul Furman Guest

    OK well if it was a warranty repair versus a paid repair, I guess they
    might make you ship it back to Japan because Nikon USA gets their money
    from cameras imported through them with USA warranties... if I
    understand correctly... they get their paychecks & rent paid through
    official imports & gray market imports have nothing to do with them.
     
    Paul Furman, Aug 31, 2007
    #25
  6. I am assuming that you are talking about a camera purchased in the USA for
    use in the USA, as I know very little about the situation elsewhere.
    The cameras are the same, although sometimes the model name is different.

    The only difference is whether the camera passed through the hands of Nikon
    USA on its way to the dealer.

    If it did, and it breaks within the warranty period, then Nikon USA will fix
    or replace it for you. If it didn't, you have to find someplace else to fix
    it. If the store who sold it to you is reputable, then they will have made
    alternative repair arrangements. Otherwise, you're on your own.

    Incidentally, for some models--perhaps all digital SLRs--Nikon USA will not
    repair gray-market cameras, even out of warranty, and even if you want to
    pay for the repair. If they didn't handle it, they won't fix it.
    One useful starting point is to check out the reviews at
    http://photo.net/neighbor/one-subcategory?id=2&by_date_p=f
    Saving 50%? Not likely.
    Check the reviews, then make up your mind.
    If past experience is a guide, you won't be able to buy a D300 until next
    spring.
     
    Andrew Koenig, Aug 31, 2007
    #26
  7. By all means. While the dealer is on point to keep his end of the sales
    contract I certainly won't blame him for trying to fix the problem by
    repairing the camera first instead of just swapping it for a new one. And
    because he is unlikely to have the knowledge to repair it I won't blame him
    for following whatever agreement he has with the manufacturer, either, as
    long as I get a working camera at the end.

    jue
     
    Jürgen Exner, Sep 2, 2007
    #27
  8. GB is part of the EU and as part of the EU harmonization _A_LOT_ has changed
    recently wrt. consumer protection laws, in particular online shopping. I
    believe a
    I am not an expert, but it is certainly worthwhile looking into how these
    changes affect warrenties and services. I think a UK company would find it
    very difficult to deny service to a customer from let's say France or Italy
    on the grounds that he is not from the UK.

    jue
     
    Jürgen Exner, Sep 2, 2007
    #28
  9. Well considering the OP didn't write what country he is talking about I
    suppose that's exactly why I wrote

    <quote>
    That depends very much on the dealer, the manufacturer, and the legal
    requirements in the country of purchase.
    </quote>

    He mentioned US warranties a couple of times, but that could just as well be
    for purchases in the USA by people visiting the USA or ordering online from
    the USA.

    There
     
    Jürgen Exner, Sep 2, 2007
    #29
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