Olympus beats Sony (just)

Discussion in 'Sony' started by Me, Apr 2, 2009.

  1. Me

    Me Guest

    In a survey of customer satisfaction (DSLR - Japan)

    In the DSLR segment, Nikon acquired the first place with a score of 711
    (out of 1000), trailed by Pentax and Canon (both scoring 697 points),
    Panasonic (679), Olympus (665) and Sony (653).

    The last (2008) US survey, Nikon and Canon tied first, followed by
    Olympus, Pentax, and Sony - in that order.

    How come Sony keeps coming last?
     
    Me, Apr 2, 2009
    #1
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  2. Me

    MoParMaN Guest

    "Alan Browne" <> wrote in message
    news:...
    > Me wrote:
    >> In a survey of customer satisfaction (DSLR - Japan)
    >>
    >> In the DSLR segment, Nikon acquired the first place with a score of 711
    >> (out of 1000), trailed by Pentax and Canon (both scoring 697 points),
    >> Panasonic (679), Olympus (665) and Sony (653).
    >>
    >> The last (2008) US survey, Nikon and Canon tied first, followed by
    >> Olympus, Pentax, and Sony - in that order.
    >>
    >> How come Sony keeps coming last?

    >
    > Cite source?
    >
    > If I understand correctly they ask people who use one brand to score
    > that brand without experiencing the ups or downs of other brands.
    >
    > Not a very good method. Further distorted by "brand loyalty" skew.
    >
    > Not that anyone is skewed by brand loyalty.
    >

    Exactly and since there are more Cannon and Nikon users out there, they
    would score higher. Notice you don't see Hasselblad mentioned.

    Personally, I prefer the E-3 Olympus, but I would love to have the new
    Hasselblad. Course it's worth more than my retirement fund is now a days.


    --
    --MoParMaN--
    ---Scud Coordinates 32.61204 North 96.92989 West---
    ---Remove "Clothes" to Reply---
     
    MoParMaN, Apr 2, 2009
    #2
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  3. Me

    Me Guest

    Alan Browne wrote:
    > Me wrote:
    >> In a survey of customer satisfaction (DSLR - Japan)
    >>
    >> In the DSLR segment, Nikon acquired the first place with a score of
    >> 711 (out of 1000), trailed by Pentax and Canon (both scoring 697
    >> points), Panasonic (679), Olympus (665) and Sony (653).
    >>
    >> The last (2008) US survey, Nikon and Canon tied first, followed by
    >> Olympus, Pentax, and Sony - in that order.
    >>
    >> How come Sony keeps coming last?

    >
    > Cite source?


    JD Power.
    >
    > If I understand correctly they ask people who use one brand to score
    > that brand without experiencing the ups or downs of other brands.
    >
    > Not a very good method. Further distorted by "brand loyalty" skew.
    >
    > Not that anyone is skewed by brand loyalty.
    >

    I agree. Also, any player in the market below the top positions is
    faced with marketing dilemma. They are forced to compete on price, but
    advertising/marketing has been very successful in promoting the idea
    that "you get what you pay for". Thus if expectation of problems is
    higher, then finding problems is easier. Being number 2 in the market
    is a nice position to be in.
     
    Me, Apr 2, 2009
    #3
  4. MoParMaN <> wrote:
    > "Alan Browne" <> wrote in message
    > news:...
    >> Me wrote:
    >>> In a survey of customer satisfaction (DSLR - Japan)
    >>>
    >>> In the DSLR segment, Nikon acquired the first place with a score of 711
    >>> (out of 1000), trailed by Pentax and Canon (both scoring 697 points),
    >>> Panasonic (679), Olympus (665) and Sony (653).
    >>>
    >>> The last (2008) US survey, Nikon and Canon tied first, followed by
    >>> Olympus, Pentax, and Sony - in that order.
    >>>
    >>> How come Sony keeps coming last?

    >>
    >> Cite source?
    >>
    >> If I understand correctly they ask people who use one brand to score
    >> that brand without experiencing the ups or downs of other brands.
    >>
    >> Not a very good method. Further distorted by "brand loyalty" skew.
    >>
    >> Not that anyone is skewed by brand loyalty.
    >>

    > Exactly and since there are more Cannon and Nikon users out there, they
    > would score higher. Notice you don't see Hasselblad mentioned.


    > Personally, I prefer the E-3 Olympus, but I would love to have the new
    > Hasselblad. Course it's worth more than my retirement fund is now a days.


    Today's financial markets raise an interesting question about what
    best to invest in for one's retirement. I wonder how a stock of good
    high quality photographs with a stock agency compares with more
    traditional investments? Maybe a Hasselblad would be a good
    investment? :)

    --
    Chris Malcolm
     
    Chris Malcolm, Apr 2, 2009
    #4
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