PaperPort Software

Discussion in 'Scanners' started by Don Burklo, Sep 8, 2004.

  1. Don Burklo

    Don Burklo Guest

    I have a nagging problem,I have not been able to resolve. When using
    PaperPort V9 and try to scan an image, I always get the error "Unable to
    communicate with twain device". The scanner works fine with all other
    programs so I don't think the issue is with the scanner. I am running
    Windows XP Pro and my question is: Are there any Twain_32 files in windows
    that may be corrupted? This software worked fine on a Windows XP Home
    computer upgraded from Windows 98 ME. I am currently using an Epson 2580
    scanner.

    Thank you for any thoughts you may have,

    Don Burklo
     
    Don Burklo, Sep 8, 2004
    #1
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  2. Don Burklo

    RSD99 Guest

    Suggestion:
    Go to the Adaptec web site, and download the ASPI components
    for Windows XP.

    Rational:
    Windows 98/ME included these items, Windows XP does not.
    They are the software "layer" used in driving the SCSI bus,
    but just *may* be used for other purposes by some vendors.
     
    RSD99, Sep 9, 2004
    #2
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  3. Don Burklo

    psa Guest

    Don wrote:

    "I have a nagging problem,I have not been able to resolve. When using

    PaperPort V9 and try to scan an image, I always get the error "Unable to

    communicate with the TWAIN device". The scanner works fine with all other

    programs so I don't think the issue is with the scanner. I am running

    Windows XP Pro..."

    The error message "Unable to communicate with the TWAIN device" when trying
    to scan with PaperPort is a known issue. In most cases it is caused by
    scanning with PaperPort using an HP scanner and then trying to use another
    brand of scanner. I have been unable to scan with my Brother for many
    months now. The problem is a ScanSoft issue, as this only occurs with
    PaperPort and OmniPage.

    Sadly, ScanSoft tech support ranges from incompetent to indifferent.

    Harry
     
    psa, Sep 26, 2004
    #3
  4. Don Burklo

    FRED Guest

    Look for "scaninit.exe" it's in the paper port directory (I think) run it
    and it re initialises the scanner, that always seem to fix mine up
    cheers
     
    FRED, Oct 2, 2004
    #4
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