Paperport's Formtyper does not save to Paperport Desktop

Discussion in 'Scanners' started by jberger, May 15, 2004.

  1. jberger

    jberger Guest

    One of the people at my office, using XP, has a problem with her Paperport
    Formtyper feature. It does not save the filled in form back to the Paperport
    Desktop. She asked if I can do something about it, but I cannot find any
    "fix" to this on the web or on usenet. Any assistance would be much
    --Jerry Berger
    jberger, May 15, 2004
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  2. jberger

    Tumbleweed Guest

    You could try asking whoever makes this product, or the technical suport at
    your office?
    Its not a Windows XP feature.
    Tumbleweed, May 15, 2004
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  3. jberger

    Elector Guest makes the Paperport product in question. It
    would be that the version she is using is not compatible with Windows
    XP. I believe versions 8-10 function well with XP.

    The new version is supposed to be able to do Adobe documents but I did
    not try it out yet.

    Also to use form typer the document must have been scanned at 200-300
    DPI or it will not function.

    I hope I helped?

    Elector, May 15, 2004
  4. jberger

    jberger Guest

    Unfortunately, this does not help because I already tried everything I
    could. The Scansoft website does not have anything useful and I'm not at
    that point to pay for tech support. But, thanks, just the same.
    jberger, May 17, 2004
  5. jberger

    Elector Guest

    Jerry, First off what is the version of your co-workers paperport
    program? As I said before not all versions work with XP, also you may
    have tried to get the scan to go at a lower resolution but that will
    not scan properly.

    There is a few patches at the Scansoft site after you use the radio or
    drop down boxes to say what version your using and what OS your using.
    After they are loaded the updates should be OK.

    Also you may have to remove the program (un-install it and then
    re-install it which seems to help) then try the form typer feature

    Elector, May 17, 2004
  6. jberger

    jberger Guest

    Thanks. I'll pass the info to my co-worker and check it out myself when I
    find the opportunity.
    jberger, May 17, 2004
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