Photoshop 6 hangs on opening new file or resizing existing image

Discussion in 'Photoshop Tutorials' started by Bruce Argue, Apr 12, 2004.

  1. Bruce Argue

    Bruce Argue Guest

    Recently, Photoshop has started hanging when I try to open a new file or
    resize an existing one, so is currently about as useful as a box of
    chocolate spanners. All menu items, except certain items on the View menu
    are greyed out, I cannot even close the prog using the X in the top right
    corner. Task manager says Photoshop is running as opposed to not responding.

    I have not changed the hardware and the only new software to be installed
    are virus checkers (these give conflicting reports, e.g. Norton detected
    Bugbear. Stop-Sign said it had Iframe.exe and Swire.11384 Trojans but
    Norton did not detect these) and Windows updates. I have also had blue
    screens (not in Photoshop specifically) with Unexpected Kernel Mode Trap
    errors. Anyone had this in Photoshop? Any idea what's causing it? Is it
    virus related? Also Adobe Premier shuts down for no apparent reason.
     
    Bruce Argue, Apr 12, 2004
    #1
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  2. Bruce Argue

    me Guest

    You may want to download and run

    Stinger (McAfee virus check) http://vil.nai.com/vil/stinger

    CWShredder direct download:
    http://209.133.47.200/~merijn/files/CWShredder.exe

    and if these fail get from moosoft.com another virus checker
     
    me, Apr 12, 2004
    #2
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  3. Bruce Argue

    Tacit Guest

    Recently, Photoshop has started hanging when I try to open a new file or
    Most likely, Photoshop has not hung or crashed at all--but the dialog boxes are
    off the screen and you can't see them. You can reset the position of all dialog
    boxes using the button in the Preferences command.
    Different antivirus companies give the same virus different names. For example,
    Swen and GIBE-F are the same virus, Novarg and Netsky are the same virus, and
    so on.

    I don't trust Norton AV, not one bit, nosirree. You can do an online virus
    check for free at

    http://housecall.trendmicro.com

    If you are infected--which sounds quite likely--the Housecall Web-based AV
    system will get rid of your problem(s).
     
    Tacit, Apr 12, 2004
    #3
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