Photoshop and Elements crash Win XP

Discussion in 'Photoshop' started by Jonas HS, Aug 19, 2003.

  1. Jonas HS

    Jonas HS Guest


    I'm using Elements but used to have the same problem with PS.
    The program crashes my Win XP Home, geting me a blue screen with white
    This (often, not always) happens when I change "levels" and sometimes when I
    save my image - probably at other times also.
    The images I'm editing are not particularly large.

    Anyone have a solution?


    My system:
    512 MB Ram
    1100 MhZ CPU
    Jonas HS, Aug 19, 2003
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  2. Jonas HS

    SpaceGirl Guest

    Most likely a video driver issue. Make sure you have the latest driver for
    your computers video card.
    SpaceGirl, Aug 19, 2003
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  3. Jonas HS

    Jonas HS Guest

    Most likely a video driver issue. Make sure you have the latest driver for
    You may well be right - but I do have the latest drivers.

    Jonas HS, Aug 19, 2003
  4. Jonas HS

    Waldo Guest

    It may be possible that your memory is broken. Do you have 1x512 or 2x256?
    In the latter case, you could try to remove one bank of memory.

    Waldo, Aug 19, 2003
  5. How long ago did you install elements? I also have an XP and when I
    installed elements it crashed my computer every time I tried to open it. It
    turned out to be one of the XP updates that was doing it. I spoke with
    someone at the service centre provided with elements and they told me to
    delete one update at a time and then see if it fixes the problem. If not
    then reinstall that one and try another one. It worked for me and I have
    not had any further problems.
    Catherine Gardner, Aug 19, 2003
  6. Jonas HS

    SpaceGirl Guest

    Catherine, whoever told you that is frankly an idiot. Reinstall Element,
    reinstall the video driver and see if that works. The updates are there for
    a good reason; your security and the security of those ppl you know. It
    wouldn't be nice if your machine was infected by a slammer virus, and then
    promptly infected all your friends machines via email simply because you
    decided not to update....
    SpaceGirl, Aug 19, 2003
  7. Jonas HS

    Jim Guest

    Am running XP with all updates, PhotoShop 7.01 never had a crash. Sure runs
    Jim, Aug 19, 2003
  8. Which update? Everyone's being so vague about the vital information
    Laurence Payne, Aug 19, 2003
  9. Jonas HS

    SpaceGirl Guest

    Patches get patched, so the chances are if there was a serious glitch a
    while ago it'll have been resolved by now... hm. I have no idea what patch.
    SpaceGirl, Aug 20, 2003
  10. Jonas HS

    Jonas HS Guest

    Frankly, either install the updates now or get off the internet.
    Frankly, I have no intention of doing either. I've auto-updated my Windows
    before leading to severe problems. It has never run more smoothly than
    without any update. My PS problems have appeared both with and without Win
    anything else.
    Plain wrong. Antivirus and firewall are alive and kicking. Quite likely a
    hardware issue, though.
    Speaking from personal experience I would advice everybody to do no such
    thing. But this discussion belongs in another newsgroup. There's a hint for

    - Jonas
    Jonas HS, Aug 20, 2003
  11. Jonas HS

    SpaceGirl Guest

    People like you are responsible for propagating virus and worms in the first
    place... Never mind.
    SpaceGirl, Aug 22, 2003
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