Photoshop CS intermittent tool fails, cured by exit+restart!

Discussion in 'Photoshop Tutorials' started by James Martin, May 16, 2004.

  1. James Martin

    James Martin Guest

    I'm working at a customer site on their PC's and having a very odd
    problem with Photoshop CS.

    Regularly when I start up Photoshop and begin cleaning up pictures the
    heal and clone tools fail to apply. I get no errors, in the history
    window it thinks the tool has been applied but the image in the window
    hasn't changed. I've not tried other tools but I can add text
    captions onto the image with no problem.

    I asked their tech' support and they said just exit without saving and
    restart Photoshop and it would be OK. I was pretty dubious about this
    but it does work although some times it takes a lot of restarts!

    I cant think what could be causing this problem but it can be very
    frustrating! I know its not the images I'm editing as after
    restarting the tools do work.

    Thanks

    James
     
    James Martin, May 16, 2004
    #1
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  2. James Martin

    edjh Guest

    Have you tried resetting/trashing prefs?
     
    edjh, May 16, 2004
    #2
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