Photoshop CS not responding

Discussion in 'Photoshop' started by jm.almeras, Jul 15, 2012.

  1. jm.almeras

    jm.almeras Guest

    Dear Photoshop experts,

    I was working fine with Photoshop CS, I interrupted my work for 2 hours and
    resumed work, to find out that Photoshop was not responding. I lost my work,
    then rebooted the PC, started Photoshop CS again and it keeps saying it is
    not responding.

    I searched for advice on the web, all i could find was advice to desinstall
    then install the software again. Which I have done, several times (trying
    different options) and it keeps doing the same. I do not know what to do.
    Can any one help ?

    My laptop works with Windows 7.
    I have CS installed on top of Photoshop 7.
    I have no problem with Photoshop 7 ! the problem is with CS only
    I also have had messages stating that :
    - there could be a problem with the Photoshop working file being on the same
    drive as the windows swapping file or something like that
    - the application is to be executed as an administrator because the current
    user blablal (i forget). Yet I am administrator, and yet I also have
    installed CS by executing autoexec.exe as an administrator, and I have tried
    executing the application as an administrator !

    Probably the murphy law, because I have an urgent task to do on Photoshop !

    thank you !
     
    jm.almeras, Jul 15, 2012
    #1
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  2. jm.almeras

    Savageduck Guest

    That should not be a problem.
    That could be a problem.
    Time to find a Windows specific solution.
    Highly likely.
    Did you have antivirus software turned on when you did your installs?
    A usual warning when installing Photoshop, including most(all) CS
    versions, is to ensure AV is off.
     
    Savageduck, Jul 15, 2012
    #2
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  3. jm.almeras

    jm.almeras Guest

    Thank you Savageduck

    I tried do desinstall Photoshop CS, then I switched off my AVAST antivirus,
    then I installed Photoshop CS again, same thing : not responding

    I forgot to mention something which i find quite strange : as you know
    Photoshop CS and ImageReady are installed at the same time. ImageReady works
    perfectly ! So does Photoshop 7 . It is only with Photoshop CS that i have
    that problem.

    One of my colleagues, a system guy, tried to fix my laptop this morning. He
    created a new administrator account, switched back the system to some time
    ago, tried to reinstall the product, no way !
    He said perhaps what happened initially when i interrupted my work in
    Photoshop CS, leaving things as they were, and resumed work 2 hours later,
    in the meantime perhaps windows had automatically installed or updated
    something...

    Thanks for your help

    Jean-Marie




    "Savageduck" a écrit dans le message de groupe de discussion :
    [email protected]

    That should not be a problem.
    That could be a problem.
    Time to find a Windows specific solution.
    Highly likely.
    Did you have antivirus software turned on when you did your installs?
    A usual warning when installing Photoshop, including most(all) CS
    versions, is to ensure AV is off.
     
    jm.almeras, Jul 16, 2012
    #3
  4. jm.almeras

    Savageduck Guest


    Time to call Adobe and CS support. I suspect there is a major conflict
    issue which is not going to be an easy fix.
    Good luck, and let us know how things turn out.

    BTW: if you look at the way your top posting disrupts the chronology of
    this thread, you might get some idea of why bottom and interleaved
    posting is preferred with Usenet posts. Consider bottom &/or
    interleaved posting in future.

    It improves the conversational quality of discussion in a particular NG
    while maintaining chronology. For example, if you read this particular
    post top to bottom, you have disturbed the chronology and attributes by
    responding before your original query and my response.

    The concept of top posting is an email convention where reference can
    be made to an original.
     
    Savageduck, Jul 17, 2012
    #4
  5. jm.almeras

    Ülysses Guest

    I was working fine with Photoshop CS, I interrupted my work for 2 hours
    when you uninstall photoshop, there are files left in the registry
    and when you do a re-install, the files must be completely removed.
    First. remove all files and folders from "Program Files"
    Next "run" Registry Editor "regedit". Scan and delete all files pertaining
    to
    photoshop CS. please be careful with this, as regedit shows no mercy
    If you are unfamilar with this process, then have your buddy do it for you
    Once completely remove from the computer, You then do a clean install.
    If done properly I guanantee it will work for you. be carefull and good luck
     
    Ülysses, Jul 17, 2012
    #5
  6. jm.almeras

    Voivod Guest

    There are no FILES in the registry. The registry itself IS a file,
    dipshit.
    They're still not files. Stop talking about things you don't understand
    before you give some really bad advice and cost someone their PC.
    Advice like that.
    You can't even SPELL guarantee you worthless piece of shit.
     
    Voivod, Jul 17, 2012
    #6
  7. jm.almeras

    Ülysses Guest

    Now I am really pissed off at you, you son of a bitch
    go **** yourself
    I was only trying to help
     
    Ülysses, Jul 17, 2012
    #7
  8. jm.almeras

    jm.almeras Guest

    "Savageduck" a écrit dans le message de groupe de discussion :
    [email protected]


    Time to call Adobe and CS support. I suspect there is a major conflict
    issue which is not going to be an easy fix.
    Good luck, and let us know how things turn out.

    BTW: if you look at the way your top posting disrupts the chronology of
    this thread, you might get some idea of why bottom and interleaved
    posting is preferred with Usenet posts. Consider bottom &/or
    interleaved posting in future.

    It improves the conversational quality of discussion in a particular NG
    while maintaining chronology. For example, if you read this particular
    post top to bottom, you have disturbed the chronology and attributes by
    responding before your original query and my response.

    The concept of top posting is an email convention where reference can
    be made to an original.

    --
    Regards,

    Savageduck

    Thank you Savageduck, i was not conscious about this issue of top or bottom
    posting. I searched the web, found explanations. I hope i am doing it right
    now ! concerning the technical issue, i will answer to Ulysses and explain
    what i dit tonight. I had more surprises ! All the best

    Jean-Marie
     
    jm.almeras, Jul 17, 2012
    #8
  9. jm.almeras

    jm.almeras Guest

    "Ülysses" a écrit dans le message de groupe de discussion :
    sakNr.4240$...

    Now I am really pissed off at you, you son of a bitch
    go **** yourself
    I was only trying to help

    Thank you Ulysses, let us remain calm verbally !
    This is what I did tonight after receiving your advice. May I mention to
    Voivod that the grammatical perfection of messages is not the prime concern,
    i understood Ulysses message and did the following :

    - uninstall Photoshop CS
    - run CCleaner to clean Registry
    - find out that Photoshop CS was still there !
    - find out that it is impossible to uninstall Photoshop CS ! Did it 3 times
    in a row !
    - delete C:\program files\adobe\Photoshop CS
    - run CCleaner again
    - install Photoshop CS again !
    - Run Photoshop CS : not responding. Run ImageReady : all OK !
    - Uninstall Photoshop CS : this time it is uninstalled fine
    - Install Photoshop CS again, run it, not responding

    Also, for Voivod : jean-marie is a man's name. but i understood your tip to
    have my buddy fix the thing, so i passed over to my girlfriend she's more
    clever than I am ;) !
     
    jm.almeras, Jul 17, 2012
    #9
  10. jm.almeras

    Voivod Guest

    Oh no. Whatever will I do? Oh... I know! I'll ridicule you some more!
    No. Now what?
    You're used to failing miserably, aren't you?
     
    Voivod, Jul 17, 2012
    #10
  11. jm.almeras

    Savageduck Guest

    Thank you Savageduck, i was not conscious about this issue of top or
    bottom posting. I searched the web, found explanations. I hope i am
    doing it right now ! concerning the technical issue, i will answer to
    Ulysses and explain what i dit tonight. I had more surprises ! All the
    best

    Jean-Marie


    I think you almost have the idea.
    Just a few more things;
    If you see a sig with a sig delimiter "-- " do not place your response
    below that sig delimiter, as your response will be excluded from any
    response. Keep your response below the last text and above the sig
    delimiter.

    Also if the remaining text is no longer relevant to the
    conversation/discussion it is OK to snip text from your response. This
    also makes it easy for readers to follow, as in the case of this
    response, which has moved beyond your problems with CS.

    Anyway good luck with fixing the CS problem.
     
    Savageduck, Jul 17, 2012
    #11
  12. jm.almeras

    Savageduck Guest

    ....and this is another reason many of us prefer Macs.
    For now Viovod seems content to withhold good advise which might help
    solve any problems, unless he lets it reach you inadvertently.
     
    Savageduck, Jul 17, 2012
    #12
  13. jm.almeras

    tony cooper Guest

    Why in the world would you get pissed off at Void? You scrape him off
    your shoe, but you don't bother getting pissed.
     
    tony cooper, Jul 18, 2012
    #13
  14. jm.almeras

    tony cooper Guest

    Well, if a poster uses the proper sig delimiter, the delimiter and the
    sig will not be on screen when you respond. You won't be able to post
    below it. That's the purpose of sig delimiter.
     
    tony cooper, Jul 18, 2012
    #14
  15. jm.almeras

    Voivod Guest

    While you're remaining calm, learn to quote properly.
    Following his advice is like following a blind man through a mine field.
    That wasn't any part of his advice.
    You're so clever? That wasn't my advice, idiot.
     
    Voivod, Jul 18, 2012
    #15
  16. jm.almeras

    Voivod Guest

    Juggle grenades. HTH. HAND.
     
    Voivod, Jul 18, 2012
    #16
  17. jm.almeras

    Voivod Guest

    Poor Tony. Still in Grammar School making name lames.
     
    Voivod, Jul 18, 2012
    #17
  18. jm.almeras

    Savageduck Guest

    ....and for folks using dedicated Usenet clients such as your Agent and
    my Unison, that works as it should. We discussed this at length in
    other groups with Eric.
    You might have noticed the OP is using MS Windows Live Mail which does
    not respond to Usenet convention and the sig delimiter.
    So unless users of MS Win Live Mail are aware of the detrimental effect
    of responding below the sig delimiter resulting in problems for those
    of us using conforming Usenet clients.

    My simple advice to the OP was to ensure that his response is between
    the bottom of the last piece of text, and above the sig delimiter. That
    way he will be able to continue using MS Win Live Mail without screwing
    things up for folks like us.
     
    Savageduck, Jul 18, 2012
    #18
  19. jm.almeras

    tony cooper Guest

    So in MS Win Live Mail, a sig delimiter is not a sig delimiter. It's
    just keystrokes. But, it magically becomes a sig delimiter when a
    non-conforming user responds below it, and a conforming responder
    responds to that, and poof!
     
    tony cooper, Jul 18, 2012
    #19
  20. jm.almeras

    Savageduck Guest

    Exactly!
     
    Savageduck, Jul 18, 2012
    #20
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