Photoshop CS not responding

Dear Photoshop experts,

I was working fine with Photoshop CS, I interrupted my work for 2 hours and
resumed work, to find out that Photoshop was not responding. I lost my work,
then rebooted the PC, started Photoshop CS again and it keeps saying it is
not responding.

I searched for advice on the web, all i could find was advice to desinstall
then install the software again. Which I have done, several times (trying
different options) and it keeps doing the same. I do not know what to do.
Can any one help ?

My laptop works with Windows 7.
I have CS installed on top of Photoshop 7.
I have no problem with Photoshop 7 ! the problem is with CS only
I also have had messages stating that :
- there could be a problem with the Photoshop working file being on the same
drive as the windows swapping file or something like that
- the application is to be executed as an administrator because the current
user blablal (i forget). Yet I am administrator, and yet I also have
installed CS by executing autoexec.exe as an administrator, and I have tried
executing the application as an administrator !

Probably the murphy law, because I have an urgent task to do on Photoshop !

thank you !

 

That should not be a problem.

That could be a problem.

Time to find a Windows specific solution.

Highly likely.

Did you have antivirus software turned on when you did your installs?
A usual warning when installing Photoshop, including most(all) CS
versions, is to ensure AV is off.

 

Thank you Savageduck

I tried do desinstall Photoshop CS, then I switched off my AVAST antivirus,
then I installed Photoshop CS again, same thing : not responding

I forgot to mention something which i find quite strange : as you know
Photoshop CS and ImageReady are installed at the same time. ImageReady works
perfectly ! So does Photoshop 7 . It is only with Photoshop CS that i have
that problem.

One of my colleagues, a system guy, tried to fix my laptop this morning. He
created a new administrator account, switched back the system to some time
ago, tried to reinstall the product, no way !
He said perhaps what happened initially when i interrupted my work in
Photoshop CS, leaving things as they were, and resumed work 2 hours later,
in the meantime perhaps windows had automatically installed or updated
something...

Thanks for your help

Jean-Marie




"Savageduck" a écrit dans le message de groupe de discussion :
[email protected]

That should not be a problem.

That could be a problem.

Time to find a Windows specific solution.

Highly likely.

Did you have antivirus software turned on when you did your installs?
A usual warning when installing Photoshop, including most(all) CS
versions, is to ensure AV is off.

 

Time to call Adobe and CS support. I suspect there is a major conflict
issue which is not going to be an easy fix.
Good luck, and let us know how things turn out.

BTW: if you look at the way your top posting disrupts the chronology of
this thread, you might get some idea of why bottom and interleaved
posting is preferred with Usenet posts. Consider bottom &/or
interleaved posting in future.

It improves the conversational quality of discussion in a particular NG
while maintaining chronology. For example, if you read this particular
post top to bottom, you have disturbed the chronology and attributes by
responding before your original query and my response.

The concept of top posting is an email convention where reference can
be made to an original.

 

I was working fine with Photoshop CS, I interrupted my work for 2 hours

when you uninstall photoshop, there are files left in the registry
and when you do a re-install, the files must be completely removed.
First. remove all files and folders from "Program Files"
Next "run" Registry Editor "regedit". Scan and delete all files pertaining
to
photoshop CS. please be careful with this, as regedit shows no mercy
If you are unfamilar with this process, then have your buddy do it for you
Once completely remove from the computer, You then do a clean install.
If done properly I guanantee it will work for you. be carefull and good luck

 

There are no FILES in the registry. The registry itself IS a file,
dipshit.

They're still not files. Stop talking about things you don't understand
before you give some really bad advice and cost someone their PC.

Advice like that.

You can't even SPELL guarantee you worthless piece of shit.

 

Now I am really pissed off at you, you son of a bitch
go **** yourself
I was only trying to help

 

"Savageduck" a écrit dans le message de groupe de discussion :
[email protected]

Time to call Adobe and CS support. I suspect there is a major conflict
issue which is not going to be an easy fix.
Good luck, and let us know how things turn out.

BTW: if you look at the way your top posting disrupts the chronology of
this thread, you might get some idea of why bottom and interleaved
posting is preferred with Usenet posts. Consider bottom &/or
interleaved posting in future.

It improves the conversational quality of discussion in a particular NG
while maintaining chronology. For example, if you read this particular
post top to bottom, you have disturbed the chronology and attributes by
responding before your original query and my response.

The concept of top posting is an email convention where reference can
be made to an original.

--
Regards,

Savageduck

Thank you Savageduck, i was not conscious about this issue of top or bottom
posting. I searched the web, found explanations. I hope i am doing it right
now ! concerning the technical issue, i will answer to Ulysses and explain
what i dit tonight. I had more surprises ! All the best

Jean-Marie

 

"Ülysses" a écrit dans le message de groupe de discussion :
sakNr.4240$...

Now I am really pissed off at you, you son of a bitch
go **** yourself
I was only trying to help

Thank you Ulysses, let us remain calm verbally !
This is what I did tonight after receiving your advice. May I mention to
Voivod that the grammatical perfection of messages is not the prime concern,
i understood Ulysses message and did the following :

- uninstall Photoshop CS
- run CCleaner to clean Registry
- find out that Photoshop CS was still there !
- find out that it is impossible to uninstall Photoshop CS ! Did it 3 times
in a row !
- delete C:\program files\adobe\Photoshop CS
- run CCleaner again
- install Photoshop CS again !
- Run Photoshop CS : not responding. Run ImageReady : all OK !
- Uninstall Photoshop CS : this time it is uninstalled fine
- Install Photoshop CS again, run it, not responding

Also, for Voivod : jean-marie is a man's name. but i understood your tip to
have my buddy fix the thing, so i passed over to my girlfriend she's more
clever than I am !

 

Oh no. Whatever will I do? Oh... I know! I'll ridicule you some more!

No. Now what?

You're used to failing miserably, aren't you?

 

Thank you Savageduck, i was not conscious about this issue of top or
bottom posting. I searched the web, found explanations. I hope i am
doing it right now ! concerning the technical issue, i will answer to
Ulysses and explain what i dit tonight. I had more surprises ! All the
best

Jean-Marie


I think you almost have the idea.
Just a few more things;
If you see a sig with a sig delimiter "-- " do not place your response
below that sig delimiter, as your response will be excluded from any
response. Keep your response below the last text and above the sig
delimiter.

Also if the remaining text is no longer relevant to the
conversation/discussion it is OK to snip text from your response. This
also makes it easy for readers to follow, as in the case of this
response, which has moved beyond your problems with CS.

Anyway good luck with fixing the CS problem.

 

....and this is another reason many of us prefer Macs.

For now Viovod seems content to withhold good advise which might help
solve any problems, unless he lets it reach you inadvertently.

 

Why in the world would you get pissed off at Void? You scrape him off
your shoe, but you don't bother getting pissed.

 

Well, if a poster uses the proper sig delimiter, the delimiter and the
sig will not be on screen when you respond. You won't be able to post
below it. That's the purpose of sig delimiter.

 

While you're remaining calm, learn to quote properly.

Following his advice is like following a blind man through a mine field.

That wasn't any part of his advice.

You're so clever? That wasn't my advice, idiot.

 

Juggle grenades. HTH. HAND.

 

Poor Tony. Still in Grammar School making name lames.

 

....and for folks using dedicated Usenet clients such as your Agent and
my Unison, that works as it should. We discussed this at length in
other groups with Eric.
You might have noticed the OP is using MS Windows Live Mail which does
not respond to Usenet convention and the sig delimiter.
So unless users of MS Win Live Mail are aware of the detrimental effect
of responding below the sig delimiter resulting in problems for those
of us using conforming Usenet clients.

My simple advice to the OP was to ensure that his response is between
the bottom of the last piece of text, and above the sig delimiter. That
way he will be able to continue using MS Win Live Mail without screwing
things up for folks like us.

 

So in MS Win Live Mail, a sig delimiter is not a sig delimiter. It's
just keystrokes. But, it magically becomes a sig delimiter when a
non-conforming user responds below it, and a conforming responder
responds to that, and poof!

 

Exactly!