Photoshop won't open (have reinstalled)

Discussion in 'Photoshop Tutorials' started by James Greig, Oct 27, 2003.

  1. James Greig

    James Greig Guest

    My copy of photoshop has stopped working, have reinstalled it a couple
    of times but with no luck... it looks like it is loading and the
    loading screen comes up, loading blah blah blah, but after a few
    seconds it just stops and disappears??!!?

    How can i fix it? Surely dont have to reinstall windows????

    Thanks for your time

    Jim
     
    James Greig, Oct 27, 2003
    #1
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  2. James Greig

    Tacit Guest

    it looks like it is loading and the
    Your problem is you are not paying attention to the "blah blah blah."

    It's not "blah blah blah." The programmers at Adobe had to *work* to put those
    messages there. The reason that "blah blah blah" is there is to tell you WHY IT
    WON'T LOAD.

    Pay attention! If it crashes at "Reading fonts" or "Initializing CoolType
    engine," you have a corrupt font on your computer. If it crashes on
    "Initializing plugins: color management" or "reading ICC profiles," you have a
    corrupt ICC profile in your Profiles folder. If it crashes at "Measuring
    memory," you may have defective RAM in your computer.

    Read the message and then post back what it's saying when it dies.
     
    Tacit, Oct 27, 2003
    #2
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  3. James Greig

    Zyg Guest

    I found the most common problem to be corrupt profile. The two times I had
    a crash in "Measuring Memory", deleting the profile cured the problem. It's
    not likely that Photoshop would hit bad memory during start-up and other
    apps would not fail. Re-installing Photoshop will not cure the problem,
    since the profile remains. Sometimes deleting the profile will fix start-up
    problems.

    Zyg
     
    Zyg, Oct 27, 2003
    #3
  4. James Greig

    James Greig Guest

    Read the message and then post back what it's saying when it dies.

    Ok thanks for the tips, I think the last thing that it says before it
    crashes is "Initialising Colour Preferences", then the whole program
    just dissappears off the screen.....

    ?????
     
    James Greig, Oct 29, 2003
    #4
  5. James Greig

    Tom Thomas Guest

    Just to clarify for the OP, on a Windows system you will find the
    profiles in the "color" folder located under your Windows system
    folder. For example, on this Win2K system they show up under
    "WINNT\system32\color." This will vary based on your Windows version
    but I think you'll always find them under "system\color" or
    "system32\color" rather than "Profiles."

    Once you've identified the offending profile, keep only the profiles
    you actively use in this folder. All the others, either move or
    change the file extension from .icm to something like .icX . Removing
    or disabling all unused profiles in this folder will significantly
    speed Photoshop's loading time.
     
    Tom Thomas, Oct 29, 2003
    #5
  6. James Greig

    Tacit Guest

    Ok thanks for the tips, I think the last thing that it says before it
    You most likely have a bad color profile installed on your computer.

    First, try running Adobe Gamma to re-create your monitor profile. If that
    doesn't work, you will need to go into your Windows Profiles folder (if you are
    on a PC) or your ColorSync Profiles folder (if you are on a Mac), and get rid
    of everything in it. If that works, add back the profiles one at a time until
    you find the one(s) that cause the crash.
     
    Tacit, Oct 29, 2003
    #6
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