Pinnacle Liquid Edition 5 - Vanishing Timeline

Discussion in 'Amateur Video Production' started by brettchristlieb, Feb 22, 2005.

  1. If there is already a discussion of this elsewhere please let me know,
    but I was unable to find one.

    I've been using Pinnacle Liquid Edition 5.5 for about a year and it is
    worlds better than Pinnacle Studio. However, after spending several
    hours working on a client video the application froze and terminated.
    When I went back into the project everything on the timeline had
    vanished. I ran the Project Diagnostic to no avail. Has anyone ever
    seen this problem before and does anyone have a solution? I searched
    Pinnacles Discussion Forum with no success and I would contact Pinnacle
    myself, but that is a monumental waste of time since no one there
    answers the phone or even bothers calling anyone back.

    Unforunately, I cannot spend too much time with this problem. It has
    already happened twice (and the first time was not an application
    freeze, the contents of the timeline were just gone). Also, I've
    already uninstalled and reinstalled the project as well as it's latest
    patches - except for 5.62, which keeps asking me for a authorization
    code and never accepts anything I give it (this was the voice mail I
    left with Pinnacle and never got a return call)

    Anyway, venting over.

    Thanks!

    Brett Christlieb
     
    brettchristlieb, Feb 22, 2005
    #1
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  2. brettchristlieb

    Cory Guest

    At the top above your preview monitor, it should say "New Timeline (2)" or
    "New Timeline (3)". Select the correct timeline from the dropdown menu and
    you're good to go. I think this is some kind of automatic "feature" where
    you don't lose ALL of your work if something goes wrong in one of your
    timelines, causing the program to crash.
    Anyway, let me know if this doesn't fix it...

    Cory
     
    Cory, Feb 22, 2005
    #2
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  3. brettchristlieb

    TonyP Guest

    Also, you can go to Pinnacle Webforums for answers to a lot of your
    questions. http://tinyurl.com/54vyq
     
    TonyP, Feb 22, 2005
    #3
  4. John Thomas Smith, Feb 22, 2005
    #4
  5. The solution Cory presented resolved the problem. This is good, because
    I was not looking forward to rebuilding that project again.

    Brett
     
    Brett Christlieb, Feb 23, 2005
    #5
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