Problem with installing HP software.

Discussion in 'Scanners' started by Rob v. Albada, Mar 2, 2007.

  1. Hi,

    I have a problem with my HP scanner software.
    (Scanner: Scanjet 5550c.)

    Therefore I removed the scanner software from the hadrware list and
    did a clean install.

    To my surprise the Multi-Language install program from HP addressed me
    in Portugese (Windows-XP on my computer is Dutch).

    I remembered that I had installed Portugese (Brazilian) as one of the
    three keyboard languages.
    I changed that, removed Portugese, rebooted.
    But the system informed me that it had refused to change a setting
    (having to do with ctfmon.exe) in the registry.

    The software continues to address me in Porugese (which I don't speak

    (The install program was downloaded from a Dutch HP site.)

    What can I do so that the software 'thinks' it has to address me in

    The Intel video driver icon, when clicked, also uses Portugese, so
    perhaps it's more of a Windows problem than a HP problem

    Kind regards,

    Rob van Albada, Amsterdam.
    Rob v. Albada, Mar 2, 2007
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  2. Already did that, as explained above.

    It did not help.
    Not any useful one.

    Thanks for your input, but it did not solve the problem.

    Kind regards,

    Rob v. Albada, Mar 2, 2007
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