PS7 Stopped Working...Any Suggestions?

Discussion in 'Photoshop' started by, Dec 29, 2003.

  1. Hi,

    I've been using PS7 for at least 6 months and all of a sudden it stopped
    working. Every other application on my computer works fine. When I open
    PS7, the opening credits run, and the application opens all the way to
    showing me the workspace and all of the toolbars. However, nothing works!
    Nothing is clickable! When I control/alt/delete...I get: "Adobe Photoshop
    (Not Responding)". I have reinstalled Photoshop twice, with no change. I
    am running Win98 with 384MB RAM & 6gigs of free space on a PII. Thank you,
    in advance, for your help.

, Dec 29, 2003
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    Phil Guest

    Uninstall PS7, then reinstall. Somthing musta got hurt.
    Phil, Dec 29, 2003
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  3. Phil: I reinstalled twice already...same result: non-responsive.
    Thanks for your response, though.
, Dec 29, 2003

    Pepe Guest

    Uninstall PS7 again and the delete the folder in C:\Program
    Then go to C:\Documents and Settings\User Name\Application
    Data\Adobe\Photoshop\ and delete the folder.

    Now restart your system and when started, try to install again. You will
    have it running again!


    Posted via TITANnews - Uncensored Newsgroups Access-=Every Newsgroup - Anonymous, UNCENSORED, BROADBAND Downloads=-
    Pepe, Dec 29, 2003

    mscir Guest

    I've been using PS7 for at least 6 months and all of a sudden it stopped
    Maybe try this:

    - uninstall

    - use a good registry editor and clean out each and every reference to
    Photoshop in the registry. make a backup of the registry first. maybe
    there's a setting there that is not getting deleted during the uninstall.
    mscir, Dec 29, 2003
  6. Thank you very much. I will give it a shot and report back ASAP.
, Dec 29, 2003

    RTM Guest

    Note for the future:
    Make a backup copy of the registry BEFORE you install anything.
    It only takes a minute and may help when (not if) these situations arise.
    RTM, Dec 30, 2003

    Davin Guest

    Hello All,
    Happy New Year too !

    You could also try resetting your photoshop preferences:
    when you start up photoshop:
    Hold down the keys:
    If you are re-installing photoshop - you should delete the folder where it
    originally located as well - it may not over write any bad files in that
    location by
    default - thus using the same bad settings when you re-install.
    eg: delete this folder via windows explorer - c:\program
    files\adobe\photoshop 7
    I would leave the registry alone - if you make a serious mistake there - you
    be re-installing windows too.

    Davin, Dec 31, 2003

    Hecate Guest

    Unless you're using XP in which case you should make a system restore
    point before installing the software :)
    Hecate, Dec 31, 2003
  10. Thank you all for your suggestions. I have followed your advice exactly
    and, unfortunately, I still get no response for PS7 after it opens. Any new
    miracle ideas out there? I certainly need a miracle.
, Jan 3, 2004

    Hecate Guest

    It sounds like a corrupted .dll that isn't getting uninstalled when
    you uninstall PS. What are you using to do the uninstall?
    Hecate, Jan 4, 2004
  12. I am using McAfee UnInstaller Online. They have an application remover that
    has always treated me right in the past. It let's the native uninstaller do
    it's thing first, then it comes in and lets you get rid of all the
    extraneous stuff that's left behind. Thanks for your interest and ideas.
, Jan 4, 2004

    Hecate Guest

    OK. Well that's fine but what you really need is an uninstaller on
    your hard disk which monitors the install. That's the only way of
    being sure that you kill everything when uninstalling. The McAffee
    system is guesswork at best. At the moment, I have Norton System works
    which contains CleanSweep (though I'll be ditching that at next
    upgrade time since they've gone the activation route). I'd suggest
    you hunt around for an install monitor, even if you have to check
    everything m,anually afterwards to make sure (all software like
    Cleansweep will produce a log file for you which you'll be able to use
    as a checklist).
    Hecate, Jan 5, 2004

    zuuum Guest

    I often see previous or short-lived versions of Norton's System Works, which
    includes CleanSweep, for less than the price of their stand-alone Virus
    Scanner, which is bundled in System Works. LOL come to think of it, those
    are some of the only spam emails I have ever gotten worth reading.
    zuuum, Jan 5, 2004

    Charles Gray Guest

    Do you have any other Adobe programs on your computer? It might be
    something that is being shared. I remember I had a similar problem
    with illustrator 10, and it turned out to be a corrupted font in teh
    shared folder.
    Charles Gray, Jan 6, 2004
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